Northenden Group Practice

Been with this doctors for over 30yrs in the last 15 years its gone down hill never get an appointment doctors are always wrong place needs shutting down
Apr 16th, 2023

Rude and unprofessional
Apr 6th, 2023

Extremely unhelpful especially the receptionist. Couldnt even give us clear directions to the waiting area. Waited for 30 min and got told that I had now missed my appointment after being 20 min early to my appointment and I should have gone through the double doors and been waiting at a different waiting room. I was sitting in front of the receptionist why did she not let me know? Extremely confusing and frustrating.
Mar 25th, 2023

If I could I will give 0. Ridiculous place, first you cant make appointment because the line is always off. When I finally manage to make one turns out that I am not longer at this GP and my appointment was cancelled. The appointment was for blood test requested by doctor. Now I left without GP and unable to make a blood test. No one even inform me about that. Same situation with my partner who will possibly not even know that is no longer with that GP if not my cancelled appointment. Waste of time, I was advice to register once again with them. Formal complaint will be issued. No thank you, avoid this place, very unprofessional.
Feb 24th, 2023

It can take forever to get through on the phone first thing in the morning, but the receptionists aren't to blame for that when they've got tens of people trying to get through at the same time. If I've ever had a query about something, the receptionists have been helpful and informative. However, trying to book a routine appointment is just a pain and I don't think I ever successfully did.
Dec 24th, 2022