Farrow & Ball

Farrow & Ball

Hours

Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
11:00 AM - 11:00 AM
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 9:00 AM

Chamber Rating

3.9 - (38 reviews)
22
5
2
3
6
Read Our 38 Reviews

Chamber Rating

3.9 - (38 reviews)
22
5
2
3
6
  • Nathanael Cumings

    Very sloppy customer service today Saturday 22nd October Kept waiting far too long with staff giggling in the back. Very disappointed
    Oct 29th, 2022

  • Adam

    Rude obnoxious staff, visiting 3 times recently, the staff failed to notice my presence every time. It seems Im not the only one with this feedback. On the first occasion, I came in with photos of my freshly plastered home, paint sample and material, we were willing to buy all our paint from there. After having to ask for help; yet the store had 1 customer in; I had some rude half hearted assistance, the lady then proceeded to serve another customer and came out to tell her colleague she was taking a lunch break. Leaving me there after waiting for 20 mins. They clearly take judgement on what customers they feel are worth their time. And it seems, perhaps because Im too young, I do not. I honestly cannot fathom, why such ignorant people would work in a customer facing role.
    Apr 26th, 2023

  • Khadjah Hashim

    Dario was amazing in helping sort a minor paint issue. Id called ahead and hed reassured me that he could help solve it. Meant a tonne in what was already a stressful process! The in-store team were really knowledgeable selecting a neutral for a shady north facing room. Brilliant customer attentiveness and guidance, thank you!!
    Apr 15th, 2023

  • Sophie RS

    Visited the showroom twice recently and was ignored. The team would benefit from some lessons in politeness and charm.
    Apr 8th, 2023

  • Nicky Lacourse

    I've visited the shop a couple of times now, and on both occasions my partner and I were ignored completely. I understand that it was busy, but it would have been nice to have a quick "hello, someone will be with you shortly", or even just a nod of acknowledgement. We weren't looking for a consultation or an in-depth chat about colour, we just wanted to buy a couple of tester pots for colours we had already chosen. The shop was also unbearably overheated on both occasions, so we wouldn't have been able to hang around for long even if we wanted to! I eventually managed to get the attention of somebody in the back after standing around for what felt like an age next to the till feeling hot and being ignored by the foh staff. Not the kind of customer service I'd expect from Farrow & Ball!
    Jan 11th, 2023

Read Our 38 Reviews

About
Farrow & Ball

Farrow & Ball is located at 146 Northcote Rd in Northcote, England SW11 6RD. Farrow & Ball can be contacted via phone at (207) 228-6578 for pricing, hours and directions.

Contact Info

  •   (207) 228-6578

Questions & Answers

Q What is the phone number for Farrow & Ball?

A The phone number for Farrow & Ball is: (207) 228-6578.


Q Where is Farrow & Ball located?

A Farrow & Ball is located at 146 Northcote Rd, Northcote, eng SW11 6RD


Q What is the internet address for Farrow & Ball?

A The website (URL) for Farrow & Ball is: https://www.farrow-ball.com/showroom-detail-page?ifsId=X37


Q What days are Farrow & Ball open?

A Farrow & Ball is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 11:00 AM - 11:00 AM
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM


Q How is Farrow & Ball rated?

A Farrow & Ball has a 3.9 Star Rating from 38 reviewers.

Hours

Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
11:00 AM - 11:00 AM
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 9:00 AM

Ratings and Reviews
Farrow & Ball

Overall Rating

Overall Rating
( 38 Reviews )
22
5
2
3
6
Write a Review

Adam on Google

image Rude obnoxious staff, visiting 3 times recently, the staff failed to notice my presence every time.
It seems Im not the only one with this feedback.
On the first occasion, I came in with photos of my freshly plastered home, paint sample and material, we were willing to buy all our paint from there. After having to ask for help; yet the store had 1 customer in; I had some rude half hearted assistance, the lady then proceeded to serve another customer and came out to tell her colleague she was taking a lunch break. Leaving me there after waiting for 20 mins.
They clearly take judgement on what customers they feel are worth their time. And it seems, perhaps because Im too young, I do not.
I honestly cannot fathom, why such ignorant people would work in a customer facing role.


Khadjah Hashim on Google

image Dario was amazing in helping sort a minor paint issue. Id called ahead and hed reassured me that he could help solve it. Meant a tonne in what was already a stressful process!
The in-store team were really knowledgeable selecting a neutral for a shady north facing room.
Brilliant customer attentiveness and guidance, thank you!!


Sophie RS on Google

image Visited the showroom twice recently and was ignored. The team would benefit from some lessons in politeness and charm.


Nicky Lacourse on Google

image I've visited the shop a couple of times now, and on both occasions my partner and I were ignored completely. I understand that it was busy, but it would have been nice to have a quick "hello, someone will be with you shortly", or even just a nod of acknowledgement. We weren't looking for a consultation or an in-depth chat about colour, we just wanted to buy a couple of tester pots for colours we had already chosen.
The shop was also unbearably overheated on both occasions, so we wouldn't have been able to hang around for long even if we wanted to!
I eventually managed to get the attention of somebody in the back after standing around for what felt like an age next to the till feeling hot and being ignored by the foh staff. Not the kind of customer service I'd expect from Farrow & Ball!


Nathanael Cumings on Google

image Very sloppy customer service today Saturday 22nd October
Kept waiting far too long with staff giggling in the back.
Very disappointed


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Overall Rating

Overall Rating
( 38 Reviews )
22
5
2
3
6

Write a Review

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