The Clinic Northampton

Apr 17th, 2021

May 11th, 2020

Mar 10th, 2020

Ive had a number of procedures here and can highly recommend The Laser Hair Clinic. They are completely profession and I have been please with the results. I was a little nervous to begin with but they put me completely at ease. It is definitely worth enquiring or going for an initial consultation.
Feb 23rd, 2020

Their website states: Your first appointment will be a 45 minute consultation including a test patch which is free to check the suitability of the skin. Please be warned that this is not true. Unbeknownst to me I was charged for the consultation even before my appointment date. I only noticed a few days later that money had been taken from my account. They refused a refund because I decided not to go ahead. So consultation was not free. Very poor customer service when challenged about their lack of transparency. Furthermore, the receptionist was extremely rude and overbearing on the phone. Wouldnt let me finish a sentence and was very dismissive. The management was oblivious to the fact that theyre misleading people with their false claims so had to report this to legal authorities. Alls well that ends well, thankfully got my money back through my bank and now know never to go anywhere near these people again. They dont see it from the clients perspective and are completely unapologetic.
May 7th, 2019