Route 1 Fulfilment LTD

I would give this company zero stars if I could. It makes evri / hermes look 6 star. Possibly - no definitely- the worst courier company in the world. Avoid. Avoid any sellers using this.
Feb 25th, 2023

Feb 15th, 2023

Little bit tight in yard to get a container loaded but staff very helpful and done in about 45 minutes.
Jan 11th, 2023

Delivery was arranged for 01/12/2022 1400hrs-1700hrs. I received an email stating that if the delivery was late, the crew would make direct contact with me, they have my contact details. By 2000hrs no contact had been forthcoming. I made 3 attempts to contact Route 1 on the phone and despite being told I was 1st in the queue, there was no answer despite waiting well over 40 minutes on each occasion. After contacting Otty the following day I was told delivery would be rescheduled for 05/12/22. On this occasion Route 1 sent me texts to update the ETA. When it arrived the chaps were very helpful and polite.
Dec 30th, 2022

Worst delivery service ever. Careless delivery guys, who only waits you to sign a form, thats allow them to damage your property and a goods that you ordered.
Dec 29th, 2022