A & A Nails

May 2nd, 2023

Services: Manicure, Acrylic nails
Mar 26th, 2023

Worst nail experience of my life, I DMed a picture of what I wanted they said yes they could do it, got there and three different ladies do my one appointment and every time I show the nails and they said yes all three of them could do it. the second lady did not speak one word of English so I had to wait for staff to translate whenever I needed to talk to her, at one point she missed something so when I tried to show her as she didnt understand a word I said she shoved my hand rudely and told me to wait. Then when it came to doing what I asked for for my nails they couldnt do it, they couldnt even make it look similar so when I said I wasnt happy the third lady to work on my nails (and I never asked to change ladies it was their choice to carry on switching nail techs) got rude and said well clearly we cant do what you want so you might as well leave in a disgusting tone that made me feel Like I was in the wrong because l stated these werent like the pictures Ive shown you multiple times. As a business you should be transparent with customers and tell them if you cannot do what they asked for because I would happily have gone somewhere that could I understand different nails need different products, instead I was made to be the bad guy because I was not happy with them attempting to poorly recreate what I asked for to the point they looked nothing at all like the picture. Terrible customer service over all. Service: Acrylic nails
Mar 24th, 2023

Service: Acrylic nails
Mar 21st, 2023

Feb 20th, 2023