Expressco Direct
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1, Redbourne Park, Brackmills Ind. Est., Liliput Rd
Northampton, eng NN4 7DT - (160) 481-3428
Hours
Chamber Rating
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James McDonald
Really terrible customer service for faulty products. Would never buy from again and would definitely not recommend. Katie Matthews in customer service was obstructive and unhelpful. Very disappointed.
Jul 21st, 2022 -
susan herrera
Very poor customer service. Never answer emails and when order doesn't get delivered they say they will email back with response or update but never do. Still waiting for item and then promises of replacement being sent out but no update on that either. Avoid this company for you pocket and sanity sake.
Jul 10th, 2022 -
Alefa Bwalya
DO NOT BUY. I purchased a pop up tent which didnt last 24 hours (during the summer time) yet it was described as an "all seasons" item. A bit of wind snapped 5 of the medal bars whilst the item was pegged down and anchored correctly. When i asked for a repair, replacement or refund (i didn't mind which) I was told no because AFTER the item broke, I didn't take it down until the next day, which apparently voids my rights to any such remedy.
Jan 2nd, 2022 -
Denise Willman
Ordered a cantilever parasol which broke after a couple of uses. Responses to emails takes at least 7 days per message so took weeks to get a replacement sbd same thing happened. Still waiting for it to be collected and refund issued. Customer service is absolutely appalling. Find an alternate supplier!!!!!
Nov 30th, 2021 -
Jason Murphy
Purchased a cantilever summer umbrella off these on ebay (outdoor-leisure-camping) less than a year ago. It's already faded to 2 different colours inside the advertised 1 year warranty but they have refused to help at all.
Oct 2nd, 2021
Contact Info
- (160) 481-3428
Questions & Answers
Q What is the phone number for Expressco Direct?
A The phone number for Expressco Direct is: (160) 481-3428.
Q Where is Expressco Direct located?
A Expressco Direct is located at 1, Redbourne Park, Brackmills Ind. Est., Liliput Rd, Northampton, eng NN4 7DT
Q What is the internet address for Expressco Direct?
A The website (URL) for Expressco Direct is: https://www.garden-camping.com/
Q What days are Expressco Direct open?
A Expressco Direct is open:
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Q How is Expressco Direct rated?
A Expressco Direct has a 1.9 Star Rating from 28 reviewers.
Hours
Ratings and Reviews
Expressco Direct
Overall Rating
Overall Rating
( 28 Reviews )James McDonald on Google
Really terrible customer service for faulty products. Would never buy from again and would definitely not recommend. Katie Matthews in customer service was obstructive and unhelpful. Very disappointed.
susan herrera on Google
Very poor customer service. Never answer emails and when order doesn't get delivered they say they will email back with response or update but never do. Still waiting for item and then promises of replacement being sent out but no update on that either. Avoid this company for you pocket and sanity sake.
Alefa Bwalya on Google
DO NOT BUY. I purchased a pop up tent which didnt last 24 hours (during the summer time) yet it was described as an "all seasons" item. A bit of wind snapped 5 of the medal bars whilst the item was pegged down and anchored correctly. When i asked for a repair, replacement or refund (i didn't mind which) I was told no because AFTER the item broke, I didn't take it down until the next day, which apparently voids my rights to any such remedy.
Denise Willman on Google
Ordered a cantilever parasol which broke after a couple of uses. Responses to emails takes at least 7 days per message so took weeks to get a replacement sbd same thing happened. Still waiting for it to be collected and refund issued. Customer service is absolutely appalling. Find an alternate supplier!!!!!
Jason Murphy on Google
Purchased a cantilever summer umbrella off these on ebay (outdoor-leisure-camping) less than a year ago. It's already faded to 2 different colours inside the advertised 1 year warranty but they have refused to help at all.