Fisher & Paykel Appliances UK

Appalling service. Ringing through to New Zealand who clearly dont care and never ring back. Promised replacement fridge after two attempts to fix, but still no confirmation of when after 2 weeks
Dec 9th, 2022

Awful, untrustworthy and completely corrupt handling in my experience.
Nov 12th, 2022

Never will I be foolish enough to buy from this company.Fridge arrived damaged-4 months later still awaiting a replacement. Thought buying a 'high end ' product would be reflected in their customer service.There is NO customer service.
Jan 14th, 2022

On 1st October the engineer was unable to fix the freezer door problem and a replacement fridge freezer was ordered. On Jan 28th Ash and Seb arrived with the new one. Before all the work of taking the old one out and bringing the new one in he wanted to check the problem. He found the fault and fixed it! What a clever and professional team they are. You sent the best and we are delighted.
Mar 28th, 2021

Cannot even give one star but it wouldnt let me post my comment, unless I did! Customer service non-existent! Have spent more time on hold than not over past two weeks. Have been promised an update email twice, as to the whereabouts of my new dishwasher, ordered in June. No email. Tried to call again today, on hold for an hour, then they cut me off! Frustrating and maddening is an understatement!
Mar 11th, 2021