EPS Trenchless Installations Ltd

On the day of the work nobody arrived. I waited until 11 and contacted Darren and his reply of which did not include an apology was "Hi Stuart - having a bit of bother with staff. Should be making a start, I'll call soon with update. Thanks Darren " . That was the last I heard of them even after leaving messages and contacting Darren's Office as well. I would not recommend them as they are not trust worthy or professional. Service: Underground utility infrastructure
Mar 21st, 2023

This company is brilliant. AWA told me my leak was my responsibility. Contacted EPS via an AWA link. On 19th Jan 2023, my leak caused my street to be a sheet of ice. EPS considered it to be an emergency and carried out the repair on 21st January. No fuss, no bother. And half the price of another company who, luckily for me, quoted me too late.
Jan 4th, 2023

After two leaks in the mains pipe under my front garden within a couple of months, each requiring excavation by me and the services of a plumber, I realised that a 1974 plastic pipe was likely to leak again. I did some web sleuthing, discovered the moling process and found EPS. I have only positive comments to make about the service I received. The work is effectively invisible mending and I feel thats a really irking issue I no longer have to concern myself over. Two very personable chaps who did an excellent job. Highly recommended.
Nov 22nd, 2022

What a treat. Absolutely first class service. Prompt, knowledgeable, courteous and professional. Turned up on time and left the site tidy after a job well done. Highly recommended.
Jun 30th, 2022

I am normally quite skeptical about 5 star reviews, but after my experience with Darren & John I would give this marvellous company 10/10 if I could. It has taken me over 6 weeks going through my useless insurance companys Home emergency team, the water board as well as a quite a few charlatans posing as plumbers who ripped me off every which way. I didnt think EPS would come all the way down from Northampton to London as quite a few other companies similar to them had declined to assist, so I didnt approach them earlier. On their initial visit where they put my mind completely at ease about the process , they confirmed that they could only return 2 weeks after to replace my lead pipe. When I mentioned that I had had no water in my home for 6 weeks, they immediately came into the house to assess the situation. They then proceeded to completely blow my mind with their kindness. They fixed the leaking lead pipe FREE of charge as a temporary measure until they returned to complete the job.( A previous plumber had charged me 250 to do a botched job) To say that I was overwhelmed by their generosity , after the 6 weeks without water, is an understatement. These two young men, Darren and John have restored my faith in humanity. They worked extremely hard for 11 hours without any fuss or bother, lots of laughter and cups of coffee. I only wish they undertook other plumbing work as I would not hesitate to use them again. I cannot recommend them highly enough !
Jun 15th, 2022