Barclays Bank

Barclays Bank

Hours

Saturday:
9:30 AM - 9:30 AM
Sunday:
Closed
Monday:
9:30 AM - 4:30 PM
Tuesday:
9:30 AM - 4:30 PM
Wednesday:
10:00 AM - 10:00 AM
Thursday:
9:30 AM - 9:30 AM
Friday:
9:30 AM - 9:30 AM

Chamber Rating

2.8 - (30 reviews)
8
3
6
1
12
Read Our 30 Reviews

Chamber Rating

2.8 - (30 reviews)
8
3
6
1
12
  • HDX

    Great Service
    Jun 23rd, 2022

  • Tristan Dyer


    Aug 16th, 2022

  • cv plumbers and heating

    Just turned up thinking is closing at 1630...permanently closed
    Jul 13th, 2022

  • Dan Khambatta

    Would give zero if I could. Been a customer over 30 years, have multiple accounts, tried to open a business account and told 2 month wait for appointment and spoken to like a beggar that's walked in off the street. Will find a different bank for the business account and then change all my accounts over. Bye Barclays
    Jul 5th, 2022

  • christopher bowler

    My partner and I visited Barclays Drapery for some information regards an account which my partner holds. Well, where to start, Arrived 14.20 Informed we would have to wait 30 mins to see someone Name taken Told to sit down and wait we could not leave and return in 30 minutes, as adviser may become available sooner After 20 mins still not seen by anyone Numerous people waiting At least 2 other customers In front of us Customer gets up and asks how much longer, he states he has been waiting over 1 hr He is informed it should not be too much longer He then asks how many staff do you have on ? Response 2 but 1 is on lunch My partner and I leave, our time is precious. Why was our time seen as considerably less valuable than those we pay to do a service Why could we not leave and return in 20 mins Considering 1 customer was waiting over 1 hour, how was the wait time of 30 minutes calculated Customer came in 5 mins after us and was told there is a 40-minute wait, how was this calculated Whilst waiting, an elderly customer came in and asked if they could get change The response was yes but only 4 pounds Then the elderly customer was asked what they wanted change for in a condescending manner The elderly customer responded, to pay for things Surely the customer should not be asked in this manner Whilst i understanding there is a duty of care to look out for vulnerable customers, one asking for change does not appear to meet those criteria In recent visits to both Lloyd's and Coventry Building Society the Customer Service was very good and it disappointing the service did not meet their standards whilst my partner has a sense of loyalty to Barclays its become apparent this is not being reciprocated So now the look for a new service provider is on the menu Overall customer service score 0/10 This visit spoilt my birthday, well I won't forget it
    Dec 5th, 2022

Read Our 30 Reviews

About
Barclays Bank

Barclays Bank is located at 18 Drapery in Northampton, England NN1 2HG. Barclays Bank can be contacted via phone at (345) 734-5345 for pricing, hours and directions.

Contact Info

  •   (345) 734-5345

Questions & Answers

Q What is the phone number for Barclays Bank?

A The phone number for Barclays Bank is: (345) 734-5345.


Q Where is Barclays Bank located?

A Barclays Bank is located at 18 Drapery, Northampton, eng NN1 2HG


Q What is the internet address for Barclays Bank?

A The website (URL) for Barclays Bank is: https://www.barclays.co.uk/help/contact-us/


Q What days are Barclays Bank open?

A Barclays Bank is open:
Saturday: 9:30 AM - 9:30 AM
Sunday: Closed
Monday: 9:30 AM - 4:30 PM
Tuesday: 9:30 AM - 4:30 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM


Q How is Barclays Bank rated?

A Barclays Bank has a 2.8 Star Rating from 30 reviewers.

Hours

Saturday:
9:30 AM - 9:30 AM
Sunday:
Closed
Monday:
9:30 AM - 4:30 PM
Tuesday:
9:30 AM - 4:30 PM
Wednesday:
10:00 AM - 10:00 AM
Thursday:
9:30 AM - 9:30 AM
Friday:
9:30 AM - 9:30 AM

Ratings and Reviews
Barclays Bank

Overall Rating

Overall Rating
( 30 Reviews )
8
3
6
1
12
Write a Review

Tristan Dyer on Google

image


cv plumbers and heating on Google

image Just turned up thinking is closing at 1630...permanently closed


Dan Khambatta on Google

image Would give zero if I could. Been a customer over 30 years, have multiple accounts, tried to open a business account and told 2 month wait for appointment and spoken to like a beggar that's walked in off the street. Will find a different bank for the business account and then change all my accounts over. Bye Barclays


christopher bowler on Google

image My partner and I visited Barclays Drapery for some information regards an account which my partner holds.
Well, where to start,
Arrived 14.20
Informed we would have to wait 30 mins to see someone
Name taken
Told to sit down and wait we could not leave and return in 30 minutes, as adviser may become available sooner
After 20 mins still not seen by anyone
Numerous people waiting
At least 2 other customers In front of us
Customer gets up and asks how much longer, he states he has been waiting over 1 hr
He is informed it should not be too much longer
He then asks how many staff do you have on ?
Response 2 but 1 is on lunch
My partner and I leave, our time is precious.
Why was our time seen as considerably less valuable than those we pay to do a service
Why could we not leave and return in 20 mins
Considering 1 customer was waiting over 1 hour, how was the wait time of 30 minutes calculated
Customer came in 5 mins after us and was told there is a 40-minute wait, how was this calculated
Whilst waiting, an elderly customer came in and asked if they could get change
The response was yes but only 4 pounds
Then the elderly customer was asked what they wanted change for in a condescending manner
The elderly customer responded, to pay for things
Surely the customer should not be asked in this manner
Whilst i understanding there is a duty of care to look out for vulnerable customers, one asking for change does not appear to meet those criteria
In recent visits to both Lloyd's and Coventry Building Society the Customer Service was very good and it disappointing the service did not meet their standards
whilst my partner has a sense of loyalty to Barclays its become apparent this is not being reciprocated
So now the look for a new service provider is on the menu
Overall customer service score 0/10
This visit spoilt my birthday, well I won't forget it


HDX on Google

image Great Service


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Overall Rating

Overall Rating
( 30 Reviews )
8
3
6
1
12

Write a Review

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