Swift Travel

Ignore all bad reviews about Swift Travel Services!!! I booked Swift Travel for my sister's hen and the communication from Claire in the admin team was amazing from the moment we booked until the actual day arrived! Emails were answered pretty much the same day which is very unusual for a lot of companies! Our driver was absolutely brilliant, as you can imagine on a 4 hour trip to Bournemouth with a lot of alcohol we needed to use the toilet .. a lot! Our driver told us when the next service station was coming up just in case we needed to use the loo and didn't complain when we did need to stop. The driver also turned up 15 minutes early before scheduled and was happy to wait for us until we were ready to leave. The bus came with 2 complimentary bottles of fizz and you could also take your own food & drink on the bus. The karaoke machine was a lot of fun and it was nice that we could connect our own music to the bus. I would 100% use this company again and will be recommending to my friends & family! Thank you Swift Travel for kick starting my sister's hen in the right way!!
Nov 11th, 2021

First Class Service second time we have used Roman/Swift Travel and both times we have received excellent service. Polite friendly drivers who were not only efficient but time keeping was spot on. Arrived on time for pick up and kept us informed at each step of the way. They were where they said at the end of the evening and let us know via text. The bus was clean with Bubbly provided along with playlists or Bluetooth connection for music on our journues Would definitely recommend them if you want a fun night out, the party bus is a grsst way to travel and adds to the fun of a night out Thank you
Jul 1st, 2021

Avoid Swift Travel!! Didn't receive what I paid for and they kept my money! Completely ruined my Birthday. I ordered a party bus for 16 passengers. The following was advertised but did not receive: party lights, mini bar, fog machine, Birthday decorations, 16 seats. 14 of us got on squashed and 2 still waiting to get on, the driver said it holds 14 passengers. I told him I requested 16 seats. Not 14. The 'party' bus was literally a transit van with 2 benches either side, not enough space for our legs so we had to put our legs on the person opposite. As I said no party lights or anything. And they had Christmas decorations instead of Birthday decorations. When I complained, the company only listened to the decoration part and I was told that shouldn't ruin my Birthday.
Mar 6th, 2021

Dont give them your card details before you read through their terms!!! They took a deposit first and later send me a terms and conditions which i refuse to sign and told them straight away about that, but they refused to refund my deposit. Very BAD experience:(
Sep 22nd, 2020

They took a deposit first and later send me a terms and conditions which i refuse to sign and told them straight away about that, but they refused to refund my deposit. The lady was very rude on communication. Very BAD experience. Dont give them your card details before you read through their terms!!! They said, i dont need to agree or sign in terms and conditions, just read it!!! They have the signature and date to fill up in that document! How can i get on this bus if i disagree with terms?! They created that terms, they leave the space at the bottom to sign but customer dont need to sign, just read!!! I will definitely raise the dispute in the bank to get my deposit back and will send there all evidence i have. That is the wrong that company dealing with a customers.
May 20th, 2020