A Complete Window & Door Service

Positive: Professionalism Service: Double pane window installation & replacement
Apr 1st, 2023

Graeme was really helpful & professional on the consultation visit, showing us all our options with the door. Quoted us very quickly. When Adrian came to fit the door he was equally professional, very neat and tidy and did a brilliant job. Over the moon with the new door. Great company to deal with. Service: General door installation
Mar 3rd, 2023

We thoroughly recommend Graeme Turner, from the time of the visit to estimate work, to the completion of whole house windows & doors being replaced. Work carried out by excellent friendly team, with good quality windows & doors etc. A couple of minor manufacturing issues, which Graeme had no control over, are being dealt with immediately. As said, thoroughly recommend Graeme. The photo shows the Endurance Door, which is only part of the work carried out.
Jan 14th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: General door repair
Aug 6th, 2022

The composite door was fitted by Adrian on 30 November. He had not been briefed about the phone wires round the frame and sent me to buy trunking from B and Q to encase them, which he said Graeme would refund (this had to be debated later as Graeme was loathe to refund the cost, I have since been told that phone wires over a doorway should be fitted in firesafe trunking). I called Graeme after the fitting and said that the door did not close easily, he said it would take 2 weeks to 'settle' (I asked Endurance who said this is not correct, the door does not 'settle'). Graeme eventually came to adjust the plate on the frame on 23 December and said it closed fine and no further adjustments could be made. I contacted Endurance who advised Graeme to adjust the hinges. This was done on 7 January and resolved the problems. The door still needs a firm push for closing which would not suit anyone frail or elderly. I also had issues with the key getting stuck in the lock but Graeme dos not fix problems related to the lock so I bought and applied Graphite powder myself. It would have been helpful to have been advised about this and shown how to do this most effectively. The white plastic frame has some yellow staining. Service: General door installation
Jan 5th, 2023