Victory Homes

Care more about money than state of houses.
Apr 9th, 2023

Apr 7th, 2023

Uncaring unhelpful nearly rude every single member of staff wants to be replaces especially 2 of their staff need their p45 which I won't call out yet ........
Mar 6th, 2023

My experience start to finish has been awful. They did a managed move due to horrendous issues with neighbours. But was moved into a tiny place that had so many issues after their upgrade they ran into double figures. Refused to attend a blocked shower drain not long after moving in, when I did eventually get them here it turned out to be grout that had been washed down the drain after re-tiling! Then extractors were dripping water down the wall so badly the plaster is bubbling. Have had a tenancy support officer disclose confidential information which amounted to a GDPR breach which they admitted! Nothing done about the officer. I think more information was disclosed when the same neighbours who I moved from got hold of my address and sent a sinister card. They ignore, ridicule and lie to your face and I personally feel not one of them knows how to kind, and wouldnt know empathy if it bit them in the face!
Feb 28th, 2023

I needed help with a urgent move due to domestic abuse . I was treated with worse abuse from their representative i spoke to. Her words were I can only sign post you, I cannot hold your hand. I will ring you next week to find out how you are progressing. I decided not to engage with her again. I am still awaiting appointment for damage to be repaired on my property. I am vulnerable and at high risk. Please anyone who in a position I am in think before reporting. They are wasting funding employing these domestic adviser. If the repairs are not done I cant get an exchange .
Feb 17th, 2023