City Living London

The place I rented to Cityliving in South Kensington had very old windows so wind, cold and damp were a constant problem, as was the blocked kitchenette sink every few weeks. Although the agency always sent someone to unblock it, it was very annoying. Even though smoking was not allowed in the building, some neighbors were smoking inside the building and the smoke was coming into my bathroom almost every day, it was very disgusting. Even though some neighbours including me reported this issue to the agency multiple times, the issue was not resolved. The noise coming from the neighbors above and next door during the night woke me up almost every night, this problem was due to the old wooden flooring in the building and the thin walls to separate the rooms as well as that those neighbours told me that they were working from home during the night. Another important reason I left the studio, was because they raised the rent by over 300 a month just in one go. On top of all that I had mentioned above, I did paid the last full month rent at the beginning of the month and I left the studio on 15th. I had to request them the half month I had overpaid for almost two months and they tried to return me less money than the correct amount doing a funny final rent calculation of the days. Even though I cleaned the room at a professional standard before leaving and the independent professional who came to do the check out confirmed that and said to me the room had less marks and scratches than in the check in report, Cityliving deducted from my deposit 50 for cleaning and 30 for general marks and scratches. Sincerely, the price-quality of that studio was not worthy.
Feb 27th, 2023

Inconvenient
Mar 25th, 2023

I cannot be more happy with my tenancy with CLL for the last 2 years in pimlico. All the team, Hadi the handyman, and all the people working with them are so friendly and professional. They helped us with a reasonable rent after the increases, Simonas and Julie on charge are great people, so sad I had to leave with my partner for different reasons. For the rest thank you and for sure Ill rent with them again if I need!
Mar 3rd, 2023

I really enjoyed being a tenant to one of City Living Londons property. Since the beginning, they were very friendly and personable which makes a big difference in the experience of looking for a flat in London. Throughout my tenancy, the team was flexible, kind and continued to be friendly. They were quick to fix any requests made and I never had any issues with them. Grateful that I was dealing with friendly humans and didnt have to deal with the headache of common landlord issues. Highly reccomend them!
Feb 22nd, 2023

Very professional and efficient bunch. Been looked after by Sebastian in particular. I've since secured s property with them in a matter of days
Feb 2nd, 2023