The Dune Group Head Office
Hours
Chamber Rating
-
Zoe Offen
Jul 19th, 2022 -
Marina Mosditchian
Felt like posting a review as the last 6 ones are just so bad, it made me feel bad for the brand!! I actually had a good experience with their customer service team about 5 months ago or so : The pair was faulty, and the team was on it, they replied to my emails promptly and very kindly. They managed my issue perfectly, and I received a brand new pair as I needed. Unrelated to customer service but I will leave 4 stars as unfortunately the quality of the product was not there for this pair of shoes, and I find sometimes their pairs a bit bulky, lacking more refined features. But we all should know what to expect for the price we pay right? :)
Feb 8th, 2022 -
Ersan Hacimusa
The worst customer exprience i have ever had!!
Nov 22nd, 2020 -
Christine.Phillipd Phillips
Sent some boots back 2 weeks ago still waiting for my 53 refund
Mar 12th, 2019 -
DM&VM
Suzy in customer services is awful. Faulty handbag and finding every excuse not to refund! Every excuse - they have my bank statement, my payment details, my bank confirmed what card was used to pay and yet its not sufficient!
Mar 9th, 2019
Contact Info
- (120) 203-7097
Questions & Answers
Q What is the phone number for The Dune Group Head Office?
A The phone number for The Dune Group Head Office is: (120) 203-7097.
Q Where is The Dune Group Head Office located?
A The Dune Group Head Office is located at 11 Evesham St, Norland, eng W11 4AJ
Q What is the internet address for The Dune Group Head Office?
A The website (URL) for The Dune Group Head Office is: http://www.dunelondon.com/
Q What days are The Dune Group Head Office open?
A The Dune Group Head Office is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is The Dune Group Head Office rated?
A The Dune Group Head Office has a 1.4 Star Rating from 7 reviewers.
Hours
Ratings and Reviews
The Dune Group Head Office
Overall Rating
Overall Rating
( 7 Reviews )Zoe Offen on Google
Marina Mosditchian on Google
Felt like posting a review as the last 6 ones are just so bad, it made me feel bad for the brand!! I actually had a good experience with their customer service team about 5 months ago or so : The pair was faulty, and the team was on it, they replied to my emails promptly and very kindly. They managed my issue perfectly, and I received a brand new pair as I needed. Unrelated to customer service but I will leave 4 stars as unfortunately the quality of the product was not there for this pair of shoes, and I find sometimes their pairs a bit bulky, lacking more refined features. But we all should know what to expect for the price we pay right? :)
Ersan Hacimusa on Google
The worst customer exprience i have ever had!!
Christine.Phillipd Phillips on Google
Sent some boots back 2 weeks ago still waiting for my 53 refund
DM&VM on Google
Suzy in customer services is awful. Faulty handbag and finding every excuse not to refund! Every excuse - they have my bank statement, my payment details, my bank confirmed what card was used to pay and yet its not sufficient!