Alexandra Care Home

A wonderfully caring home for its residents. The staff also do much for their community, raising money for charities and involving their community.
Jan 22nd, 2023

No care or compassion was shown by management. Residents are just treated like a number, not human beings! Mum was left in bed to waste away and sadly passed away after I had to tell the 'registered nurse,' she was dying. It's truly horrific .... decided to respond here to the below reply from fshc... I had addressed all issues with management, and they were ignored constantly, and the fact that another resident died during the same period as my mum due to negligence is fact enough to the disgusting care. See st helens star dated 23/1/23 for proof. Thanks
Jan 13th, 2023

Apr 20th, 2022

Lovely well kept care home. My mother-in-law is very well looked after, she is very happy there, and has made some new friends. The staff are very helpful. Especially Heather, who goes. Above and beyond, and keeps in touch with us, letting us know how my mother-in-law is etc. Cant thank Heather enough!
Sep 6th, 2020

My wife's mum is there at the moment, been there a while, place is clean, cosy, warm, staff very polite, friendly and helpful, let you decorate the room how you like, the staff are always on the go, even asks us if we want a cup of tea, reassuring to know your loved ones are in such peoples hands, many thanks to you all.
Jul 10th, 2019