Beyond Legal
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Suite 1, Tuckers Maltings, Wessex House, Teign Rd
Newton Abbot, eng TQ12 4AA - (162) 633-3380
Hours
Chamber Rating
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aaron wilding
Fantastic service, so polite and helpful. Used them for a pre-nup and they were so helpful though every step of the process.
Apr 9th, 2023 -
Emma Chiles
Naomi, has been absolutely amazing a pleasure to deal with and so proactive with responses to any questions I have raised. Would not hesitate in using this company and solicitor again and highly recommended to any one needing an excellent conveyancing solicitor. By far the most pleasant transaction with any solicitor Ive used before.
Mar 11th, 2023 -
richard robinson
0 STARS - Legal Ombudsman awarded compensation for poor service RESPONSE TO BEYOND LEGAL: It is embarrassing that you have resorted to misleading and dishonest posts, especially as a legal firm. Claire Linnitt did not follow a complaints procedure in accordance with the Solicitors Regulation Authority - please check their guidance notes. When Ms Linnitt finally investigated (after months of chasing) the facts were incorrect and the offer was insufficient. The Legal Ombudsman agreed that your offer was inadequate for "poor service" and they 'recommended you pay an additional 250' (their 'significant award' category) which I accepted to bring the complaint to a close. Subsequently, your firm would not provide the full refund and compensation or respond to any of my emails which the Legal Ombudsman chased you for. To complain about the Legal Ombudsman, I would have to make a 'service complaint' which I did not. I followed the Legal Ombudsman procedure as I am entitled to. UPDATE: On the Legal Ombudsmans advice, I have received a full refund and compensation for the appalling service and handling by Beyond Legal. I highly recommend you use a different firm! ORIGINAL POST: I can not recommend this legal firm since their customer service is non-existent. Not only do they not reply to emails, phone calls but in my opinion dont follow the basic regulatory rules. It took over 2 months for a piece of work to be provided in draft format after continually chasing. Subsequently, there were multiple errors which they have tried to charge to put right. I have later found out from another legal firm that in their view the work they did was incorrect. In my view they are only interested in their monthly billing statistics. I have raised the matters with the firm which they have yet to investigate thoroughly (or at all). I recommend you stay away.
Mar 6th, 2023 -
Steven O'Neill
I have had to use beyond legal a couple of times now and could not praise them enough. Very professional, excellent service highly recommended
Feb 4th, 2023 -
Kelly Vaughan
Jan 23rd, 2023
Contact Info
- (162) 633-3380
Questions & Answers
Q What is the phone number for Beyond Legal?
A The phone number for Beyond Legal is: (162) 633-3380.
Q Where is Beyond Legal located?
A Beyond Legal is located at Suite 1, Tuckers Maltings, Wessex House, Teign Rd, Newton Abbot, eng TQ12 4AA
Q What is the internet address for Beyond Legal?
A The website (URL) for Beyond Legal is: https://beyond-legal.co.uk/
Q What days are Beyond Legal open?
A Beyond Legal is open:
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Q How is Beyond Legal rated?
A Beyond Legal has a 4.6 Star Rating from 52 reviewers.
Hours
Ratings and Reviews
Beyond Legal
Overall Rating
Overall Rating
( 52 Reviews )aaron wilding on Google
Fantastic service, so polite and helpful. Used them for a pre-nup and they were so helpful though every step of the process.
Emma Chiles on Google
Naomi, has been absolutely amazing a pleasure to deal with and so proactive with responses to any questions I have raised. Would not hesitate in using this company and solicitor again and highly recommended to any one needing an excellent conveyancing solicitor. By far the most pleasant transaction with any solicitor Ive used before.
richard robinson on Google
0 STARS - Legal Ombudsman awarded compensation for poor service
RESPONSE TO BEYOND LEGAL:
It is embarrassing that you have resorted to misleading and dishonest posts, especially as a legal firm. Claire Linnitt did not follow a complaints procedure in accordance with the Solicitors Regulation Authority - please check their guidance notes. When Ms Linnitt finally investigated (after months of chasing) the facts were incorrect and the offer was insufficient. The Legal Ombudsman agreed that your offer was inadequate for "poor service" and they 'recommended you pay an additional 250' (their 'significant award' category) which I accepted to bring the complaint to a close. Subsequently, your firm would not provide the full refund and compensation or respond to any of my emails which the Legal Ombudsman chased you for. To complain about the Legal Ombudsman, I would have to make a 'service complaint' which I did not. I followed the Legal Ombudsman procedure as I am entitled to.
UPDATE:
On the Legal Ombudsmans advice, I have received a full refund and compensation for the appalling service and handling by Beyond Legal. I highly recommend you use a different firm!
ORIGINAL POST:
I can not recommend this legal firm since their customer service is non-existent. Not only do they not reply to emails, phone calls but in my opinion dont follow the basic regulatory rules.
It took over 2 months for a piece of work to be provided in draft format after continually chasing. Subsequently, there were multiple errors which they have tried to charge to put right. I have later found out from another legal firm that in their view the work they did was incorrect. In my view they are only interested in their monthly billing statistics.
I have raised the matters with the firm which they have yet to investigate thoroughly (or at all). I recommend you stay away.
Steven O'Neill on Google
I have had to use beyond legal a couple of times now and could not praise them enough. Very professional, excellent service highly recommended
Kelly Vaughan on Google