Basmati CONTEMPORARY INDIAN CUSINE

Really nice food. Is a bring your own booze but the food is really nice
Apr 12th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Mar 9th, 2023

Food : 1/5 | Service : 1/5 | Atmosphere : 1/5 More
Feb 26th, 2023

Service : 5/5 | Atmosphere : 5/5 More
Feb 15th, 2023

Absolutely shocking and disgusting service. Avoid completely. Ordered a delivery at 6.06pm and was told it would be 45 mins to an hour. After an hour and 20 mins called to find out where it was to be told the driver had left 10 mins ago (we're 15 mins at the most from Newport) 30 mins later still no sign of it so called again this time to be told he would contact the driver and call me back. 15 mins later still no food or call back so called yet again, staff seem in absolute chaos, chattering away to one another only to be told that the order had been delivered to someone else then that it had not been done, complete lies. Already paid by card so asked for a refund due to the 2 hour wait and shocking service to be told there would then be no food and if wanted a refund would need to go into the premises instead of doing a refund to the card! Asked to speak to the manager with no success, eventually spoke to someone who said the order would be cooked and he'd deliver the food personally in 30 mins. Never had a problem previously but think that the business has possibly changed. Food eventually arrived at 8.35pm, 2.5 hours after placing the order, food tasted fine and a voucher for 15 was given but unfortunately will not be used as will now not order from them again.
Feb 7th, 2023