Sovereign Housing Association

Ive been trying to find out who in management I can talk to about a issue with a neibour that's brewing plus they refuse to do anything about the constant stink of cannibis thar pours out of one of the flats day & night. Can someone please get me in contact with someone who hasn't got their head up their a***
Jan 29th, 2023

7 leaks from flats above
Dec 20th, 2022

Been waiting almost 5 months to do home exchange if there this bad I dread what they will be like will simple things. Really need to get the act together. I would not even give the a star
Sep 22nd, 2022

Mar 1st, 2022

I can't believe the state of the flat that sovereign housing allowed me to move into. My marriage failed and the family home was in perfect condition when it was time to hand it back to sovereign. Sovereign doesn't like single people in a three bedroom house! Let me take time out to explain the state of my flat on robin hood street. No ceiling in outhouse!rain getting in and destroyed my washing machine All walls wasn't sealed. Three doors hanging from one hinge. No safety floor in bathroom. Toilet wasn't fixed to floor. Toilet leaking. Wrong size shower hose,when used it flooded the bathroom. Three and a half tons of rubbish was at the bottom of my garden. Outhouse needed repointing. New lintel above outhouse back door. I was road to leave a slight gap in windows because this flat has history of going black with mold??..the flat is on pan estate...why would I leave a window open. Also sovereign knows that the flat is a converted house and its most definitely not a maisonette as they put it down as?? Sovereign didn't take time out to put some sort of noise buffer in my ceilings. I can hear everything thats said from my neighbour above. I can hear him using the toilet and I can also hear him when ever his girlfriend let's him have fun!! You can't make or have any personal conversation over the phone. Its like living in your childhood home when ya mother shouts out...Will you stop thumping around up there!! So why is it when you ask a simple question to sovereign and it takes the best part of three and a half months for the answer because one person isn't reading their emails or not responding and then you are stuffed up by their ten day no phone back rules??? I've got soooo much more I can rattle off on this review site but as I'm typing this I'm losing the will to live Im very pleased with all of my hard work that ive put into the flat,6 months almost of nonstop decorating. Sovereign unfortunately reflects our poor government and all the cuts. Yes im lucky to have a roof above my head but what a horrific journey that sovereign put me through. Before I go.....sovereign staff that take the phone calls are fantastic and they have been more than understanding and very helpful indeed,they perfect Its the powers above that effects us all.
Oct 17th, 2021