Gems Bridal Wear

I can not recommend gems bridel shop enough I bought my dress from here even though I didn't think I would find anything I would like and feel comfortable in. Myself and my family were well looked after and I was was made to feel very comfortable x
Apr 24th, 2023

Walked in with my alternative daughter to see if we could look at some bridesmaid dresses ,we were looked up and down and asked not particularly nicely when we needed it for, 4 months away to be told they couldn't order anything in that time ,end of conversation ! literally shown the door and was left feeling very judged just by my daughters appearance ! took our business elsewhere and were treated exceptionally well and made to feel very special, this shop needs to realise that everyone's money is the same no matter how you choose to dress
Apr 19th, 2023

I bought my dress from Gems bridal wear and would 100% thoroughly recommend to everyone. Kayla looked after me on my appointment and I would rate her 10/10! ...very kind, helpful and put me at ease straight away when I came in the door. Nothing was too much trouble and I felt very well looked after. They have a massive choice of dresses and the shop is beautifully presented. I didn't feel rushed and there was no pressure to buy on the day, but I found a beautiful dress at an amazing price in thier sale so did decide to buy one that I fell in love with. They definitely deserve a 5 star rating .
Jan 28th, 2023

Amazing... our dresses were fantastic. Sally and her team went an extra 100 miles for Sarah, my wife. If I could leave 10 stars I would.... thank you from the bottom of our hearts.
Oct 25th, 2022

We booked the appointment for 4/3/23 for my daughter, who lives on the mainland, the week before, for the only slot available which was 3 o clock. When we arrived the staff member was surprised we had been able to book for 3 o clock as they closed at 4 so immediately we felt rushed. On booking the appointment we were told when we asked, that there was a large range of plus size dresses including tea length dresses which my daughter was keen to try. It was meant to be a very special occasion and quite honestly it felt like we were intruding. We were shown upstairs to a very small range of plus size dresses (5 in total). There was no assistance in the dressing room and so my daughter was left to fend for herself. Overall, she was left feeling humiliated and disheartened and what should have been a special memorable occasion ended in my daughter in tears.
Mar 5th, 2023