LloydsPharmacy

if I could give zero I would there no longer bothered with customers now just leaving and told find another pharmacy were closing in June and were not ordering in anymore medicines and no longer open at weekends
Mar 4th, 2023

Always long wait
Aug 4th, 2022

Not just today but every visit. Slow. Rude. Aggressive. Incompetent. Abrupt. Challenging. Unprofessional. The only reason you would use this place is because of the long opening hours. Otherwise they are as useful as a chocolate teapot. And need education in customer service
Jul 24th, 2022

Male Pharmacist that was on duty on Saturday 16th July between 14h30 -15h00 looked angry, depressingly overworked, arrogant and to say the least, rude! The same man, who hardly apologised when I complained about the mistake on my prescription, I ordered 50mg of my medicine and I was given 100mg. Countless medicines ordered, I am told they never received my order, which is a lie, as sometimes when collecting 1 item, I am given all medicines that was lost in one go. I even call before going in person and even then, when I get there, the place is a mess and they cant find anything. Just look on the floor by your left, the amount of peoples prescriptions that are ready for collection and they are constantly kicking and stepping on. I call several times and asked for my last prescription that was ordered on 23rd June. I was informed it was out of stock. Called yesterday and spoke with a nice person for a change who said the item was ready for collection 2 days after I ordered. Went to pick up today, for the same Pharmacist to say, they did not have my order. I kicked off at this stage, waited for almost 20 minutes and saw my order on the top of the shelf. A woman took off the shelf and the Pharmacist who was really angry said he would have to order again. Unfortunately I have worked in retail before and know when a customer kicks off, usually some people make them wait and came back saying it is out of stock. But unfortunately for this Pharmacist I saw them taking the item off the shelf. When I asked what happened to the item they took off, he was speechless went back made the order and came out saying sorry. The place is a disgrace run by unqualified people who should never be behind that counter.
Jul 15th, 2022

The pharmacy staff are really helpful and friendly. They always greet me with a warm welcome and are always so happy to help. They have to deal with rude and obnoxious customers daily and do not get the praise they deserve for putting up with customers that who have nothing better to do than to complain.
Jul 12th, 2022