Ponteland Rd Pharmacy NHS

I have used this pharmacy for year's, never had a problem when they first started delivery. Now I have to phone them all the time, I get my medi box no problem, but as I have lot's of other medications that don't go into the Medi box, I have to order, everytime I order in advance I never get it, I always have to have them look for it, salbutimol is very important to me as I have COPD and other breathing problems. Staff can be rude at time's, then they wonder why you get angry the only one that it alright is sinita, I am having to think about changing my pharmacy, they get hundreds of pounds a month from my prescriptions, but that's doesn't seem to matter, think twice before using this pharmacy,I had my second covid jab and booster ther and they we're great, I must say that in fairness. But prescription service need's to be reviewed by management, I have to update my review and just to let everyone know that be careful when ordering your prescription make sure that they have the stock, I have a problem with mine for months,but prescriptions are being cashed and no goods supplied, had to report this to my Dr. Prescription fraud is all around the pharmacists should be ashamed of themselves brings the profession into disrepute. (Beware)!!! But I do have to say that the delivery drivers John and Carl are fantastic very nice and polite and you can always have a laugh . The problem is which chemist to choose now, first they are begging me for the business, now! they can't follow through with there orders, they only care about the care homes they deliver to. As it's brings in lots of revenue for him. See they aren't even bothered about reviews either. Rude, no customer service, tell you they'll deliver, then don't which means another phone call. To me vital medication to keep you breathing is late again promised Wednesday but never DISGUSTING HAD TO CALL PARAMEDICS BECAUSE THEY COULDN'T BE BOTHERED TO DELIVER. Taken far too to many customers on and they can't cope,, GREEDY
Mar 20th, 2023

Quick and easy vaccination, professional staff but also incredibly friendly and personable. Would recommend this pharmacy for anyone needing a jab or anything else this. You won't be disappointed.
Apr 29th, 2023

Lovely staff came in here when I was sick and they said I should of been seen by my doctor
Apr 1st, 2023

Some staff like to withhold your medication when ur in pain just to be spiteful in my appianon don't recommend this chemist at all.
Mar 24th, 2023

Refuse to give necessary treatment and medication to a lot of customers stay clear
Mar 20th, 2023