LloydsPharmacy

Will not use this pharmacy again
Nov 3rd, 2022

Apr 13th, 2023

Very unhelpful over the phone.
Apr 2nd, 2023

Started an injectable medication. I expected to have some form of instruction how to use it safely. Nope. Given the stuff in a plastic bag and told all the information was in there. Used YouTube videos. Called up to ask what Im meant to do with the sharps bin- as no info provided. they have no idea - suggest I phone around. Only given 14 needles for three months of medication. When called to ask where the rest were they said my medication was once weekly when it isnt. Its once daily. They said theyd call when in stock. 5 days no call. When I call they have no idea who I am or what needles I need. Honestly a shocking and unsafe pharmacy. Utterly incomprehensible theyre just dishing needles out without any safety information.
Jan 11th, 2023

Friendly and helpful staff, usually very efficient at dispensing my prescription. I like that some of the staff, including who I believe must be the manager, recognise me as I approach, and often have my prescription in their hand before I get to the counter to ask for it! They have also been helpful in a situation when I ran out of an item and provided an emergency prescription. Another time when I was unwell and unable to carry a large item to my taxi, a member of staff accompanied me out to the taxi, which was above and beyond. When I first started using this pharmacy they were going through a computer system change for quite a while, and things were pretty slow and not so friendly -but things have now completely turned around as far as I can see!
Nov 29th, 2022