The Muddler

This is for the customer care manager we spoke with in Newcastle on Saturday night As an immunocompromised person this place has been a godsend to my partner and I especially during covid. I have blood cancer and am at high risk from the more severe effects of covid. Therefore we minimise indoor social contact as much as we can but we also have to have a bit of a life too. Here we can sit outside, have table service and people watch to our hearts content due to the fantastic location on Grey Street and all whilst minimising risk. The return of the electric heaters is most welcome and the staff are always friendly, polite and understanding. My only gripe would be the layout of the outside tables in relation to the umbrellas. The umbrellas fully cover the two standing tables which are hardly ever used but only partially cover the seated tables. The consequences of this are; 1. If it rains then all outside tables and chairs get wet and are unusable for a time. A few times we have had to go elsewhere (their rival across the street ) because when we arrived nowhere was dry to sit down. We have also witnessed plenty of other people who wanted to sit outside go elsewhere due to the wet furniture. Staff have tried drying them for us but this is not ideal as staff arent always free for this and the furniture doesnt dry properly. We tried this once and ended up with a wet arse 2. If it rains once we are seated then we have to quickly finish our drinks and go or stand awkwardly at the standing table, this is not an option if other people are wanting shelter here too. The umbrella placement also affects all other outdoor patrons, especially people who are dining. If it rains when the outdoor tables are full then people and their food are going to get wet, nobody wants a soggy sandwich or indeed a soggy bottom! The Muddler is the best on Grey Street and if they sort the umbrellas out then it will be even more besterer. P.s the food and drink are just as fantastic
Apr 30th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Sushi Menu, Duck Gyoza, Tempura Prawns, Teriyaki Chicken More
Apr 26th, 2023

Apr 18th, 2023

Food : 3/5 | Service : 4/5 | Atmosphere : 4/5 More
Apr 16th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 4/5 Recommended dishes Duck Gyoza, Duck Spring Rolls, Teriyaki Chicken More
Apr 11th, 2023