Arcot Interiors

Arcot Interiors

Hours

Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 9:30 AM
Thursday:
9:30 AM - 9:30 AM
Friday:
9:30 AM - 9:30 AM
Saturday:
Closed

Chamber Rating

4.7 - (23 reviews)
21
0
0
0
2
Read Our 23 Reviews

Chamber Rating

4.7 - (23 reviews)
21
0
0
0
2
  • Stphanie Taylor

    I wish I could give a 0 score review for this business. We've contacted Arcot Interiors for a quote to replace a few things in our bathroom (bathtub, tiling around the bath, new shower cubicle, etc.). Shortly after, Melanie agreed to come over to take measurements and left a catalogue for us to look at products. We came back to her, asking to get an appointment for the next step but never heard back from her. Weeks later we sent another email where another person called Danielle replied, explaining that Melanie had left the company and that she was happy to take over. We agreed on an appointment at the office but nobody showed up. We sent another email stating our disappointment and asking them to contact us ASAP to reschedule and quickly after that Danielle replied, apologised and explaining she had the wrong phone number. We agreed again on another appointment at our house this time for the next day in the morning. That day we received a phone call from Chris, which is the managing Director, to tell us Danielle couldn't be there but that he would be with us shortly. 20 minutes later, after nobody showed up again, we called him directly to hear that he came to the wrong address following Danielle's messages. I expressed my now evident frustration telling him the whole experience was very unprofessional and asked him "Can you come over then or what do we do?" He replied "Let's just leave it!". Despite being shocked by this appalling behaviour we are actually glad Arcot Interiors won't touch anything in our home as how could you trust a company doing work in your house when they can't get either your phone number or your house number right?
    Aug 1st, 2022

  • Andy Howard

    We came to Arcot at the beginning of 2022 as we wanted to upgrade our existing kitchen alongside an extension to our living space. We visited the showroom in Heaton mainly just to see if this was something they offered, and to talk through our ideas. The lady that came out to measure up was lovely, and we remained in communication with her throughout the entire process. A few days before the project began, our new kitchen arrived and the delivery went nice and smoothly and everything arrived in perfect condition and well packaged. Peter was amazing, he regularly kept us up to date and communicated with us throughout the project. There was a few issues that arose due to availability of material and products, however both the team in the office and Peter kept me up to date and provided us with alternative options that reduced the delay we were forecast to have otherwise. Having now lived with our new kitchen we are very pleased with the quality of the units, worktops and service we received from Arcot, their prices are higher than what you would get from the likes of Howdens, but you can see and feel the difference in quality and craftmanship, and the service received is way beyond what we dealt with when we went to Wren, for a similar price!! The team at Arcot really care about you and this shows. I would not hesitate to recommend them to anyone wanting to purchase a new kitchen or have building work completed.
    Nov 27th, 2022

  • Alexandre G

    Positive: Professionalism Service: Paint indoors
    May 2nd, 2022

  • Aino Pusenius

    Very professional and amazing service, love them!
    Feb 26th, 2022

  • Helen Flett

    Positive: Professionalism, Punctuality, Quality, Responsiveness Service: Remodeling
    Nov 20th, 2021

Read Our 23 Reviews

About
Arcot Interiors

Arcot Interiors is located at 166 Heaton Rd in Newcastle upon Tyne, England NE6 5HP. Arcot Interiors can be contacted via phone at (191) 265-8663 for pricing, hours and directions.

Contact Info

  •   (191) 265-8663

Questions & Answers

Q What is the phone number for Arcot Interiors?

A The phone number for Arcot Interiors is: (191) 265-8663.


Q Where is Arcot Interiors located?

A Arcot Interiors is located at 166 Heaton Rd, Newcastle upon Tyne, eng NE6 5HP


Q What is the internet address for Arcot Interiors?

A The website (URL) for Arcot Interiors is: https://www.arcotinteriors.com/


Q What days are Arcot Interiors open?

A Arcot Interiors is open:
Sunday: Closed
Monday: 9:30 AM - 5:00 PM
Tuesday: 9:30 AM - 5:00 PM
Wednesday: 9:30 AM - 9:30 AM
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: Closed


Q How is Arcot Interiors rated?

A Arcot Interiors has a 4.7 Star Rating from 23 reviewers.

Hours

Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 9:30 AM
Thursday:
9:30 AM - 9:30 AM
Friday:
9:30 AM - 9:30 AM
Saturday:
Closed

Ratings and Reviews
Arcot Interiors

Overall Rating

Overall Rating
( 23 Reviews )
21
0
0
0
2
Write a Review

Andy Howard on Google

image We came to Arcot at the beginning of 2022 as we wanted to upgrade our existing kitchen alongside an extension to our living space. We visited the showroom in Heaton mainly just to see if this was something they offered, and to talk through our ideas.
The lady that came out to measure up was lovely, and we remained in communication with her throughout the entire process. A few days before the project began, our new kitchen arrived and the delivery went nice and smoothly and everything arrived in perfect condition and well packaged.
Peter was amazing, he regularly kept us up to date and communicated with us throughout the project. There was a few issues that arose due to availability of material and products, however both the team in the office and Peter kept me up to date and provided us with alternative options that reduced the delay we were forecast to have otherwise.
Having now lived with our new kitchen we are very pleased with the quality of the units, worktops and service we received from Arcot, their prices are higher than what you would get from the likes of Howdens, but you can see and feel the difference in quality and craftmanship, and the service received is way beyond what we dealt with when we went to Wren, for a similar price!!
The team at Arcot really care about you and this shows. I would not hesitate to recommend them to anyone wanting to purchase a new kitchen or have building work completed.


Alexandre G on Google

image Positive: Professionalism Service: Paint indoors


Aino Pusenius on Google

image Very professional and amazing service, love them!


Helen Flett on Google

image Positive: Professionalism, Punctuality, Quality, Responsiveness Service: Remodeling


Stphanie Taylor on Google

image I wish I could give a 0 score review for this business.
We've contacted Arcot Interiors for a quote to replace a few things in our bathroom (bathtub, tiling around the bath, new shower cubicle, etc.). Shortly after, Melanie agreed to come over to take measurements and left a catalogue for us to look at products. We came back to her, asking to get an appointment for the next step but never heard back from her.
Weeks later we sent another email where another person called Danielle replied, explaining that Melanie had left the company and that she was happy to take over. We agreed on an appointment at the office but nobody showed up. We sent another email stating our disappointment and asking them to contact us ASAP to reschedule and quickly after that Danielle replied, apologised and explaining she had the wrong phone number. We agreed again on another appointment at our house this time for the next day in the morning.
That day we received a phone call from Chris, which is the managing Director, to tell us Danielle couldn't be there but that he would be with us shortly. 20 minutes later, after nobody showed up again, we called him directly to hear that he came to the wrong address following Danielle's messages. I expressed my now evident frustration telling him the whole experience was very unprofessional and asked him "Can you come over then or what do we do?" He replied "Let's just leave it!".
Despite being shocked by this appalling behaviour we are actually glad Arcot Interiors won't touch anything in our home as how could you trust a company doing work in your house when they can't get either your phone number or your house number right?


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Overall Rating

Overall Rating
( 23 Reviews )
21
0
0
0
2

Write a Review

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