Fenham Hall Medical Group

Fantastic person on the reception this morning, she was so helpful with my prescription and a question. What a breath of fresh air having this wondrous staff member. Please pass on my kind regards for this person. S.Wilson 05/04/2023
Apr 5th, 2023

Feb 5th, 2023

I used the NHS app to send my symptoms to the surgery in the late afternoon, I was sent a message from the surgery with a call-back time from the doctor the next day, who called promptly, did a good assessment and referred to a specialist. Really efficient, I was nervous about long waiting times for a routine problem, but they were really helpful.
Jan 26th, 2023

Had to ring everyday as they said appointments were getting filled instantly. Waited a month for an appointment and the day before it came around I got a text saying it had been cancelled due to staff illness. So instead of getting rescheduled Im ringing everyday again. I was in a queue and by the time I was 8th the phone was cut off. Tried ringing back multiple times but the phones have been turned off, 20 minutes after the surgery has opened.
Jan 16th, 2023

Excellent practice, helpful and supportive staff.
Jan 13th, 2023