Fenham Hall Medical Group

Excellent practice, helpful and supportive staff.
Jan 13th, 2023

Fantastic person on the reception this morning, she was so helpful with my prescription and a question. What a breath of fresh air having this wondrous staff member. Please pass on my kind regards for this person. S.Wilson 05/04/2023
Apr 5th, 2023

Feb 5th, 2023

I used the NHS app to send my symptoms to the surgery in the late afternoon, I was sent a message from the surgery with a call-back time from the doctor the next day, who called promptly, did a good assessment and referred to a specialist. Really efficient, I was nervous about long waiting times for a routine problem, but they were really helpful.
Jan 26th, 2023

Had to ring everyday as they said appointments were getting filled instantly. Waited a month for an appointment and the day before it came around I got a text saying it had been cancelled due to staff illness. So instead of getting rescheduled Im ringing everyday again. I was in a queue and by the time I was 8th the phone was cut off. Tried ringing back multiple times but the phones have been turned off, 20 minutes after the surgery has opened.
Jan 16th, 2023