Newcastle upon Tyne, eng Financial Services

Ive been coming to this branch for the past 3 years and all the staff there were always helpful and friendly. the new younger girl today was definitely not friendly, Im s ... more

A friend tried to use machine to put cheque in bank, total failure, asked the two women staff for help that were stood right next to machine..disgrace, no help not even t ... more

Staff rude and not helpful. Queued for 30 minutes and the queue not even moving. Only two counter staffs and one was doing whatever not even trying to help when there's a ... more

Big shout out to George, who was amazing and sorted my problem perfectly. Super friendly and very understanding :)

Absalutly disgusted. Having to wait a considerable time,only one staff on country whilst two members of Staff training at front of shop. Can't ring store when wanting adv ... more

Appalling wait times, in excess of 50 minutes most times you call.

Poor service

Critical: Quality

Update your open and close timings.