Argos Heaton Newcastle in Sainsbury's

Visited this store today to pick up an eBay parcel. There was a problem with my details but that didn't deter Wes my service assistant who went out of his way to sort out the problem. This young man is a credit to your store, his customer service was EXCEPTIONAL.
Dec 29th, 2022

Great store staff always helpful hours are wrong though it's open 9am to 9pm Mon to Fri 830am to 9pm sat and 10am to 4pm sun
Oct 4th, 2022

Van (EA71 JUT) parked in middle of single width residential street to do deliveries. Deemed it acceptable and what he needed to do to make a delivery. Apparently delayment to other traffic is not a problem. Calling this out Argos as you need to work out of this is how you'd like to be seen and recognised as a brand.
Sep 28th, 2022

Enquired about a display sofa on Tues 6th Sept and told it was 50% off at 650 but one other person had already shown an interest in buying it. They had however flown off to Corfu and they had until Fri 9th Sept in which to come and pay for it. Two members of staff said that I would be 2nd in the queue and I gave my contact details. I popped back into the store on Sat 10th Sept and the sofa was still there. I asked if the Corfu lady had been in and was told no she hadn't and the sofa was available if I was still interested. I said that I was but in all honesty due to the display condition of it I felt that 650 was a bit too much. However, I was still interested. The chap whom I spoke to said that from Sun 11th Sept it would be reduced further to 375. That sounded wonderful, so I asked if I could pay there and then or leave a deposit. I was told no as they needed to change it on the system. So, I left with the belief that I was now 1st in the queue and I'd be able to pay and pick it up from Sun 11th. HOWEVER, I was left a very curt voice message later Saturday afternoon saying..."Hi, the sofa has now been sold". I obviously rang back and spoke with the manager, Alex who although apologetic seemed immune to my argument that perhaps it would have been courteous had she or another staff member called me to say that someone was interested in buying the sofa at the 650 price and was I happy to match that? That lack of professionalism obviously meant that any opportunity I had of buying this much needed sofa was blown out of the water!!! Frustrated and angry beyond belief!!!!!!
Sep 22nd, 2022

Jul 18th, 2022