TwinFix Building and Joinery LTD

Partial garage conversion. Gary provided me a quote with an itemized breakdown summarizing each part of the build, price was fair and the work carried out seems excellent. He kept within the agreed time frames, when any snags came up I was updated and advised of the steps to be taken. Would strongly recommend Twinfix and will be using them again for any future projects.
Feb 16th, 2023

Garage Conversion- From the moment Gary responded to our enquiry we were so impressed by his positive attitude. Not only is the work he and his team did first rate, quality of products used and finish top notch. We were kept informed throughout and his reliability was 100% as were his team. This company are a glowing example of what should be the norm but is not. We would not hesitate to recommend Gary for quality, very competitive rates and first class customer service. Brilliant company and if we could give more than 5 stars we would. Service: Home renovations
Nov 28th, 2022

Positive: Quality, Value Services: General construction, Remodeling, Home renovations, Carpentry services
Nov 1st, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness Services: General construction, Remodeling, Drywall installation, General repairs, Exterior painting
Oct 15th, 2022

Sadly we had a bad experience with Gary. We believe Gary once was a good tradesperson considering previous back dated reviews but he seems to be taking on too much to manage. Firstly, the project (a small kitchen reno) took 3 months instead of 3 weeks. Gary came and went when he pleased, sometimes only coming a few hours a week. When we saw Gary at our house he would spend time bad mouthing other current customers about their expectations and attitude which from day 1 felt uncomfortable and unprofessional. The structural work we are happy with but the finish is poor. We have a hole in one of our solid laminate work tops and chips in our floor tiles. Gary fairly promised the 'magic man' would fix this or he would replace. Once we paid Gary, the 'magic man' disappeared after a half finished job so we will need to get another tradesperson in to fix his damages. We found out following the job that our keys were given to the 'magic man' who was holding them and accessed our property alone without our prior knowledge or consent. At the end of the project Gary added additional charges which previously he had put in writing would not be charged for. We questioned this and Gary got very irrate with bully type comments and threats - Gary told us he wouldn't give us our keys back when we asked for them making us feel unsafe in our home. Not paying was never insinuated by ourselves but we wanted to pay our agreed quote plus any additions we agreed to along the way. We did end up paying more as we just wanted to move on avoiding any further unpleasant/abusive messages. The pricing was not bad, just very unexpected. Once payment was made, we asked Gary to collect his sign from in front of our house. We received further unpleasant comments over text message such as 'stop this childish behaviour'. Gary told us this would be 'lessons learnt' for his business and we really hope he means that. What could have been a positive experience turned sour very quickly. A massive shame. We can't recommend Twinfix.
Oct 9th, 2022