Jade Garden
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64 Ponteland Rd
Newcastle upon Tyne, eng NE5 3AR - (191) 271-3882
Hours
Chamber Rating
-
Yvonne Kilday
Vegetarian options: Can't say but menu seems to have plenty options Kid-friendliness: Very child friendly as they have children of there own Parking: Plenty space no problem Wheelchair accessibility: No problem it's low access
Jan 28th, 2023 -
Rachael
They delivered the completely wrong order and when we rang up about this, they said that they would speak to the delivery driver and send the correct order out, we waited almost a further hour for this and when it did not arrive, we rang again to ask how much longer this would be. The customer service from the person on the phone can only be described as absolutely horrendous, they were extremely argumentative and hung up on us multiple times. They have now refused to refund us or send the correct order out, I have even sent them a picture of the incorrect order completely uneaten. We always order from this takeaway when we are having a Chinese but unfortunately we wont be doing so again so they have now lost a customer and we will be reporting this.
Jan 21st, 2023 -
Cem Dolen
What happened to this place? It's awful.. I tried to order food and the receptionist repeatedly hung up on me. What is this kind of customer service?
Jan 9th, 2023 -
Julie Carruthers
Dec 24th, 2022 -
Kris Whillis
Nov 25th, 2022
Contact Info
- (191) 271-3882
Questions & Answers
Q What is the phone number for Jade Garden?
A The phone number for Jade Garden is: (191) 271-3882.
Q Where is Jade Garden located?
A Jade Garden is located at 64 Ponteland Rd, Newcastle upon Tyne, eng NE5 3AR
Q What is the internet address for Jade Garden?
A The website (URL) for Jade Garden is: http://www.marysjadegardenfood.co.uk/
Q What days are Jade Garden open?
A Jade Garden is open:
Sunday: 5:30 PM - 5:30 PM
Monday: 5:00 PM - 10:30 PM
Tuesday: 5:30 PM - 10:30 PM
Wednesday: 5:30 PM - 5:30 PM
Thursday: 5:30 PM - 5:30 PM
Friday: 5:30 PM - 5:30 PM
Saturday: 5:30 PM - 5:30 PM
Q How is Jade Garden rated?
A Jade Garden has a 4.1 Star Rating from 47 reviewers.
Hours
Ratings and Reviews
Jade Garden
Overall Rating
Overall Rating
( 47 Reviews )Yvonne Kilday on Google
Vegetarian options: Can't say but menu seems to have plenty options
Kid-friendliness: Very child friendly as they have children of there own
Parking: Plenty space no problem
Wheelchair accessibility: No problem it's low access
Rachael on Google
They delivered the completely wrong order and when we rang up about this, they said that they would speak to the delivery driver and send the correct order out, we waited almost a further hour for this and when it did not arrive, we rang again to ask how much longer this would be. The customer service from the person on the phone can only be described as absolutely horrendous, they were extremely argumentative and hung up on us multiple times. They have now refused to refund us or send the correct order out, I have even sent them a picture of the incorrect order completely uneaten. We always order from this takeaway when we are having a Chinese but unfortunately we wont be doing so again so they have now lost a customer and we will be reporting this.
Cem Dolen on Google
What happened to this place? It's awful.. I tried to order food and the receptionist repeatedly hung up on me. What is this kind of customer service?
Julie Carruthers on Google
Kris Whillis on Google