Beauty Revealed

I had to cancel an appointment with Jane for gel removal and re-application due to my daughter being ill and having no one to look after her, I called couldnt get through so had to leave a voicemail. I rang back later to ask if I could reschedule the appointment, I spoke to Catherine who said I couldnt re-schedule my appointment as it was cancelled last minute and asked me to pay another deposit for another appointment, however nothing was stated that I would lose my deposit or that I would then have to pay a 2nd deposit. Im really upset as I had a lovely first experience at this salon, I had my hair done by Rebecca and my nails done by Jane and they were lovely ladies. Unfortunately after this incident I am so upset about losing my money all for the sake of rescheduling the appointment that I will not be returning to the salon. I will also not be recommending yourselves to anyone based on that ridiculous policy.
Mar 11th, 2023

Services: Manicure, Massage
Feb 13th, 2023

Service: Eyelash extensions
Feb 4th, 2023

Services: Hairstyling, Shampoo & conditioning, Blowouts
Jan 24th, 2023

I booked myself in for a mini mani and pedi at Beauty Revealed and it was a fantastic experience. The team kept in contact with me prior to my appointment, kindly reminding me to bring open toe sandals for my pedi. When I arrived I was met at the door and shown upstairs. The whole team spoke to me using my first name and were both personable and professional. Everything was clean, tidy and very well organised. The ladies all took very good care of me and my belongings. My nails are polish and they look as good as they did when I left 4 days ago! Thank you so much everyone - I definitely recommend Beauty Revealed!
Jan 20th, 2023