NatWest
![NatWest](/show_image.php?zc=2&w=250&src=/images/image-system/no-image.png)
-
16 Northumberland St
Newcastle upon Tyne, eng NE1 7EL - (345) 788-8444
Hours
Chamber Rating
-
Scott Thompson
Nov 12th, 2022 -
M S
Dec 29th, 2022 -
Reece B
Dec 19th, 2022 -
freds
Sep 1st, 2022 -
Jabba-Dabba-Do-1
Jul 1st, 2022
Contact Info
- (345) 788-8444
Questions & Answers
Q What is the phone number for NatWest?
A The phone number for NatWest is: (345) 788-8444.
Q Where is NatWest located?
A NatWest is located at 16 Northumberland St, Newcastle upon Tyne, eng NE1 7EL
Q What is the internet address for NatWest?
A The website (URL) for NatWest is: https://locator.natwest.com/Branch/541031-Newcastle%20upon%20Tyne%20Northumberland%20Street.html?extcam=N_SEO_GMAP_0_Yext_541031_0_0
Q What days are NatWest open?
A NatWest is open:
Monday: 9:30 AM - 4:30 PM
Tuesday: 9:30 AM - 4:30 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 9:30 AM - 9:30 AM
Sunday: Closed
Q How is NatWest rated?
A NatWest has a 3.2 Star Rating from 28 reviewers.
Hours
Ratings and Reviews
NatWest
Overall Rating
Overall Rating
( 28 Reviews )![](/images/review-avatar-2.jpg)
M S on Google
![](/images/review-avatar-4.jpg)
Reece B on Google
![](/images/review-avatar-4.jpg)
freds on Google
![](/images/review-avatar-3.jpg)
Jabba-Dabba-Do-1 on Google
![](/images/review-avatar-3.jpg)
Scott Thompson on Google
This branch is particularly ill equipped to deal with Business Accounts, having gone from containing a smaller, business centre on the first floor to zero, no cancel that, to negative assistance. The staff at this branch will actively dissuade you from business enquiries.
Today, a simple balance transfer between business was enough to confound the member of staff that I spoke to.
For example - She wouldn't tell me how much I was allowed to transfer to the recipient account for services I wanted to pay for, saying that the exact amount you can transfer changes every day to deter con men.
"So, I can't transfer that money?"
"You can but, if you exceed the limit, it won't transfer and triggers security measures."
"So .... effectively, I DON'T DARE transfer money so that service isn't available."
"It's for security!"
"Security so badly applied that the service can't be used?"
"It's to stop con men!" (with the heavy implication that I might be up to no good)
The whole refusal of service was delivered in a patronising drawl that one would laugh at in a comedy sketch (computer says 'No!) type of manner, before i finally lost my temper.
Then the non-assisting "assistant" started gabbling about her "story" implying that something similar had happened in her family before running from the room in tears and asking someone to "see me out"!!!!! ....
I'm not at all sure why her "story" became my business problem today and I can't honestly say that I care. I would expect but not tolerate this sort of behaviour from some Reality TV addicted teen gabbling about "The Journey" she's been on but will not accept it as an excuse for incompetence when it comes someone interfering in the operation of my business.
Professionalism is clearly too much to ask for from Natwest these days
I'd be less aggrieved if this lady hadn't patronised me to an almost gloating level from the moment I stepped into this feted hive of inaptitude. Honestly, I've seen first year teachers offer more respect to errant four-year-olds.