Well Newcastle - King Street

They msg you to tell you that you're prescription is ready. Then when you get there you have to wait while they sort out your prescription ???? Also if you have your prescription delivered, don't expect it on the day its supposed to be. Also this chemist does nothing it says on the tin. Customer service is a complete joke !!!!
Sep 27th, 2022

Never had a problem very polite and helpful
Jul 21st, 2022

Excellent service lovely staff nothings to much trouble for them if you have a problem they try there best to sort it out for you straight away and would like to just add the delivery drivers are lovely
Apr 11th, 2022

Absolutely terrible, I don't think they know what they are doing, constant problems with the "rude" staff meddling in my medication, ordering it from my GP without authorisation, then denying all knowledge when problems arise.. Very bad
Feb 20th, 2022

10 stars would nit be enough to say about this Pharmacy the team go above and beyond for all customers Sam the pharmacist is so amazing and the staff who work with him are too I stood behind a lady in the pharmacy who was talking to Sam and he blushed thanking her but she said you are lovely and need recognition she turned to me and said I admire this man I myself owe Sam my life and his team are amazing when we all work together going to work in a morning is so rewarding and pay does not come into it if you love what you do its half the battle to get up and go to work . The shop was in a mess from before but is now getting ti look good shelves stocked priced up but Sam is working long hours to get this done as they do not have enough time to try and fit in before opening times they really do all work together to make this pharmacy one of the best Well Pharmacy to go thank you all of you for helping me and my husband to understand a silent killer blood pressure which I didnt know I had and could easily have had a heartache or stoke in my family history it was so high and my previous GP did not pick up on this even though I gave Blood Pressure readings!!! Wake up Surgeries and now as the Pharmacy had to help you out more!!! You are sitting back and pushing work onto the. pharmacist not all GP or staff are standing back Receptionist at the surgery are going out of their way to help myself and my husband to get help but these surgery need to wake up and turn your surgery into a best surgery to go !!!! Look at other GP surgeries who are taking your patients away help your patients we know best and it is frustrating to be told by AE worst surgery you could be with!!! Work with your staff listen to Patients stop hiding behind Covid we now as government say live with Covid it is here to stay thank you Sam and Staff at Well Pharmacy King Street Newcastle and some not all of the staff at the Surgery you have saved my life!!! I dont know how to repay you only with my review!!!!!! THANk YOU !!!!
Mar 6th, 2023