Woodview Care Home

Mar 2nd, 2023

May 3rd, 2022

Please DO NOT click on the link if you disagree withanyof the above points, instead please reply to this email telling us why. Your review comment and ratings are shown below for you to check. (Please be aware that if you included any names or other organisations within your comment they will have been removed.) My dad went there on Sneyd Unit. First impressions, the corridors and public areas looked shabby, old and in need of decorating. Though my dads room was ok. Several times the family had made complaints over basic hygiene standards, and my dads personal care, or should I say the lack of it. My dad would be in stained clothing, lie on unclean bedding, and his nails would be long and dirty. These are just a couple of examples. Communication failures e.g. when my dad fell, then had a chest infection, the family were never told. Lastly, if we called to see how my dad was, no one ever picked up the phone so it was extremely frustrating and difficult to not know how my dad was. The management always made excuses for things that were wrong, and the Manager on the Sneyd Unit was rude and manipulative, useing the threat of giving my dad notice if the family did not change. (In other words stop complaining via emails etc.) Dont let your nearest and dearest go here or you will regret it
Oct 12th, 2021