Pool Street Garage Limited
Hours
Chamber Rating
-
Chelsea Edwards
Amazing Garage was recommended by my parents and wouldn't go anywhere else. After having bad experiences at different garages before and being ripped off. Nothing is too much trouble and they always get it done quickly and efficiently. Thank you so much for all you've done for me.
Apr 18th, 2023 -
kevin porter
Always a good service at a fair price.
Apr 12th, 2023 -
Barbara Burgess
Brilliant garage very helpful
Mar 26th, 2023 -
John Brooks
Rubbish charged me for new water pump and fitted a reconditioned one in my opinion bunch of cowboys and ignorant. Friends of mine warned me not to go there as he charged them for parts not fitted in the past he had marked the parts before the job was done .Better of taking your cars to specsavers.
Feb 11th, 2023 -
Raisa Khan
Not a fan of leaving bad Google reviews but couldn't help with this one!. Absolutely appalling experience. Gave our car trusting the previous old good reviews and what started off with a pleasant conversation and trust factor completely spiralled into a rocky road. Had our car for almost 2 months with delay after delay and eventually got it sorted with another garage(outsourced) which they kindly referred to in the end after they perhaps gave up. What was particularly upsetting was the tone and mannerism of their speech and over charged prices which we later realised. Had infact recommended their services to a friend and had to withdraw the recommendation immediately. Pros- small team, they try to be efficient and 'try' to get to the crux of a complex repair. Give courtesy car if need be, they also try to outsource the job if they can't handle it. ( Not sure what charges are hidden here tbh!) Cons- overclaimed charges, rude tone of speech if they can't fix your issue and try to turn tables around very quickly to get rid of you. Won't be surprised if they got back with yet another defence mechanism story to combat this review! Service: General repairs & maintenance
Mar 8th, 2023
Contact Info
- (178) 261-0576
Questions & Answers
Q What is the phone number for Pool Street Garage Limited?
A The phone number for Pool Street Garage Limited is: (178) 261-0576.
Q Where is Pool Street Garage Limited located?
A Pool Street Garage Limited is located at 4 Pool St, Newcastle under Lyme, eng ST5 2NA
Q What is the internet address for Pool Street Garage Limited?
A The website (URL) for Pool Street Garage Limited is: http://www.poolstreetgarage.co.uk/
Q What days are Pool Street Garage Limited open?
A Pool Street Garage Limited is open:
Saturday: 8:30 AM - 8:30 AM
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 8:30 AM
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Q How is Pool Street Garage Limited rated?
A Pool Street Garage Limited has a 4.6 Star Rating from 110 reviewers.
Hours
Ratings and Reviews
Pool Street Garage Limited
Overall Rating
Overall Rating
( 110 Reviews )Chelsea Edwards on Google
Amazing Garage was recommended by my parents and wouldn't go anywhere else. After having bad experiences at different garages before and being ripped off. Nothing is too much trouble and they always get it done quickly and efficiently. Thank you so much for all you've done for me.
kevin porter on Google
Always a good service at a fair price.
Barbara Burgess on Google
Brilliant garage very helpful
John Brooks on Google
Rubbish charged me for new water pump and fitted a reconditioned one in my opinion bunch of cowboys and ignorant. Friends of mine warned me not to go there as he charged them for parts not fitted in the past he had marked the parts before the job was done .Better of taking your cars to specsavers.
Raisa Khan on Google
Not a fan of leaving bad Google reviews but couldn't help with this one!. Absolutely appalling experience. Gave our car trusting the previous old good reviews and what started off with a pleasant conversation and trust factor completely spiralled into a rocky road. Had our car for almost 2 months with delay after delay and eventually got it sorted with another garage(outsourced) which they kindly referred to in the end after they perhaps gave up.
What was particularly upsetting was the tone and mannerism of their speech and over charged prices which we later realised. Had infact recommended their services to a friend and had to withdraw the recommendation immediately.
Pros- small team, they try to be efficient and 'try' to get to the crux of a complex repair. Give courtesy car if need be, they also try to outsource the job if they can't handle it. ( Not sure what charges are hidden here tbh!)
Cons- overclaimed charges, rude tone of speech if they can't fix your issue and try to turn tables around very quickly to get rid of you.
Won't be surprised if they got back with yet another defence mechanism story to combat this review! Service: General repairs & maintenance