Hopkinson Wootton Lovatt

Absolutely fantastic. Nathan and the team were professional from start. He was gentleman and nothing was too much trouble. The team worked so hard to get my Mum and Dad buried together . A massive thank you from all our family. Tom, Alan, Pat Edward and Val.
Feb 17th, 2023

Thanks for a professional service
Jun 16th, 2022

Not very family friendly
Oct 22nd, 2021

The team at HWL are simply amazing. The service and dignity that they showed in dealing with the passing of my nan was truly outstanding. Nathan went the extra mile every time to make sure that everything was covered and the duty of care as well as attention to detail was heartfelt. I would highly recommend the team at HWL for their services during what is the most difficult time for anyone when losing a loved on. Thank you to the whole team at HWL!
Oct 5th, 2021

18 hours ag Attended a funeral conducted by this company today. Everything seemed to be going really well, until the funeral director started to chew gum. Utter unprofessional! Like Share Response from the owner 17 hours ago Hi Jayne Thank you for taking the time to leave a review. We at Hopkinson Wootton Lovatt absolutely pride ourselves on delivering an empathetic, made-to-measure and dignified funeral experience for our clients and community. Although we dont have a record of you on any of today's funerals test & trace list, perhaps youre posting under an unfamiliar name and we hope you feel able to get in touch in relation to the concerns youve shared, as we take feedback like this extremely seriously. We really hope youll feel encouraged to reach out and discuss your thoughts with us, as were always wishing to improve our high standards of service. Many thanks, The team at Hopkinson Wootton Lovatt Dear The team at Hopkinson Wooton Lovatt , Firstly I would like to thank you for your rude patronising , accusatory email basically implying I was not there. Firstly my name is correct why would I use an unfamiliar name ? If I was using it it would be familiar to me ! The gentleman in question was extremely tall I can assure you he was chewing gum at no point have I been have asked for me name for whatever track and trace you do as I was stood outside showing respect!. Your response is unprofessional and as you have stated "we hope you feel encouraged to reach our and discuss! I have done this and look at how I have been treated. One would say you may of been better getting the facts before. I am upset and horrified by your response and assumed you would actually want to know this information about your funeral director. Thanks THE REAL JAYNE ASHER ! (VERY DISAPPOINTED)
Sep 30th, 2021