WHSmith

No wonder they are closing with the unhelpful staff
Mar 5th, 2023

Feb 14th, 2023

Hello This place is nice one who don't have so much customer because was not so much welcome. The company did not promote this place, first no much money invest in more light to made all product clear visible. Every time when you come you have a feeling that you entry to a cave, no hot no light. Now they decide to close this store and remove this store from Newcastle under Lyme. When they decide, they do a reduce price with 50%. That is good DECISION, but they see how much people come and buy anything from this store. So you still can come until half of March to buy reduce product. In my opinion they (Management), don't know how to made this place a beautiful place. Why to close a good business? - because of bed management... Hope they do something to save this business for customer of Newcastle under Lyme. Enjoy
Feb 1st, 2023

No longer accept DHL parcels but still have all the signs up.
Apr 17th, 2022

Just been into this shop to purchase a book, I could not find it so asked a assistant who was very rude & sarcastic when I asked if someone could help found a book her reply was yes we have loads of books upstairs, when I said don't bother she replied that she was only joking but it didn't come across as a joke, think you need to retrain your staff in how to speak to customers, good news I got the book I wanted from the works where the staff are professional, will not be using this shop again
May 27th, 2020