Carpetright

Visited yesterday, great customer service, staff were very knowledgable, and I would highly recommend the store.
Apr 16th, 2023

Great service, knowledgeable staff. Lovely range of vinyl flooring and good prices too. Will definitely use again for other projects.
Mar 23rd, 2023

Unfortunately I am unable to leave 5 stars. I had a carpet fitted a few months ago & the carpet was not in the best condition & the fitters did not fit it very well at all. I complained to the store & the lady Sarah was very helpful & she organised replacement carpets to be fitted. Again the carpet has been fitted bad, there are creases in the carpets, all the grippers are Bent & it just looks terrible. I have emailed the store & been in contact with customer service, nobody has been in contact as promised. Unfortunately I will be taking this further as I am so disappointed. I have used carpetright for years, but you need to get good fitters as yours are terrible.
Mar 13th, 2023

Mar 6th, 2023

We had a fantastic experience from the store and the carpet fitting team. James, the manager, helped us to pick the right carpet for the right areas of the house and even put up with our indecisive nature with charm and patience. Once we settled on a carpet, he explained the costing, any discounts available and sales at that moment and was flexible around fitting dates. Even when we had to reschedule it wasn't a problem at all. The carpet fitters arrived just as we had a leak in the room they were due to fit. They actively helped me to contain the leak, find the source, empty my system and ensure the damage was minimal. They couldn't fit as I had to get a plumber out, but they were incredibly helpful and resourceful. That said, all upstairs carpets are now fitted and we love them. No after issues at all. All in all, I would recommend this business to anyone looking for new carpets. We are very happy with the service, the process, the fitters and the product.
Mar 3rd, 2023