Coffin Mew Newbury

If anyone in the property chain you are involved in are using this company then be warned you are in for a terrible experience. Their failure to communicate & complete work in a timely manner added months to our house move.
Sep 8th, 2022

Critical: Professionalism, Quality, Responsiveness, Value
Dec 30th, 2021

If your buyer is using this firm we would say to be extremely warey. Although very thorough, our buyers solicitor was thorough to the extreme. This delayed our sale and caused us extra stress. Communication was awful, with our buyer never able to talk to their conveyencer [until towards then very end] and our solicitor having to email continuosly to get any answers or progress. Enquiries took a fortnight to be returned to our own solicitor and only then after more nagging than should be necessary. 3 times our motorhome was mentioned as an unanswered enquiry, OUR motorhome, that was not listed in the sale! Clearly breaking an old covenant [every other house in the street breaks it] but nothing to do with our buyers! Even when they had assured our buyers that they had no more questions [we had sight of our buyers emails - it was the only way to seemingly orchistrate clear communication] and 3DAYS BEFORE we needed to complete, she came up with 2 more questions to be answered before we could exchange contracts.
Nov 8th, 2021

Although I spoke to someone very helpful about a particular issue, I have a further issue and no one has contacted me despite my messages and the helpful person sending the Newbury office an email asking them to contact me. Not a good look - it leaves potential clients feeling you are too busy to be interested in their issues.
Oct 7th, 2021

I am giving one star because I cannot give zero. The people who answer the phone are totally unprofessional and rude and sound like you are interrupting them from something far more interesting.
Jul 15th, 2021