Swiftcare

Smeg instructed this company to deliver and connect an existing cooker hood that was already in place. Having now looked closely at the documents from Smeg, their instructions to Swift were to inspect the appliance prior to delivery. This was not done and on arrival the appliance was discovered to be faulty. The driver then suddenly donned on his electrician cape and decided that the electric wiring wasn't up to their standard for connecting it anyway, despite advising him it had actually been fitted by an a 'qualified electrician'. Furthermore he was going to send me a copy of the instruction manual which would back top his claim, albeit having looked at the products manual myself there was no advice backing up his 'story' This has been a dreadful experience and anyone due to have a an appliance connected by them had better be sure their home is up to their expected standard before their arrive; otherwise you're likely to be extremely disappointed. A word of advice to Swift; a customer signed no responsibility waiver to reconnect the appliance is all you need.
Jan 22nd, 2023

Their Drivers are a menace on the roads early in the morning, speeding, pulling out in front of traffic, if they dont care about road safety, its a good chance they dont care about the goods they are delivering.
Oct 7th, 2022

Jul 17th, 2022

To be honest I was quite apprehensive after Bosch said they were to use this company for my installation as Im quite a stickler for service. But I shouldnt have been worried. They were first class. The fitters were amazing and careful and listened to what I wanted etc and made sure they took care of my property. Thank you!
Nov 3rd, 2021

The companys name is laughable - neither swift or caring! Customer service is very poor. My first contact was on 9th June. I was told that my replacement extractor would be delivered and fitted on 22nd. It arrived on an HGV before 7am and didnt even make it out of the lorry. The packaging had been torn and ripped and on examining the contents, the delivery team did not even take it off the vehicle - it had been badly damaged - apparently before even being loaded. I received no apology from the company. Another failed arrangement followed and then this morning I got a phone call saying that the next available date was 5th July. I will not be around on that day and I am still waiting for an alternative date to be suggested. I am feeling frustrated and get the impression that clients are simply an inconvenience. 11 emails and one phone call (I have pleaded with contact via phone but have been consistently ignored) later I am no further forward than I was over a month ago! If you have a choice avoid this company!
Oct 18th, 2021