Digital Space Group Limited

Would have give no star, if there was a option. I have been a customer for almost 40 years always been loyal and always paid on time. I have been a customer from the very begining seeing it change names around 4 times starting as ADSL24 through to Timico. Recent issues with my fiber and ADSL connection I witnessed endless problems being reconnected. No emails being answered and being passed from pillar to post getting know where. Endless lies being told I couldnt be reconnected as no space was available, after endless self research plenty of connection availability was available. so in the end enough was enough I decided to go with a diffrent ISP provider and yes I was fully connected in 14 days usuing the same cabinet where I was told no availability. Overall customer services, complaint procedure, customer services are difficult to liase with the who ways DS work needs a total re-vamp, we are customers at the end of the day.
Nov 30th, 2022

Oct 3rd, 2022

What a great team, made to feel very welcome.
Jun 22nd, 2022

Being kind by rating them as a 1! They are not interested in helping existing customers having problems in accessing their new online platform or querying their charges. Would advise prospective customers to avoid.
Dec 18th, 2021

Dec 12th, 2021