Well Balderton - Main Street

Staff are often really rude and Unorganised Lack of empathy or patience for the elderly They fail to listen to the needs of customers This used to be a lovely community pharmacy
Feb 12th, 2023

Well what can I say My husband had booked his flu jab a week ago for Friday 23rd December 3.50 he had notification on his phone confirming the booking he is also high risk and over 60. Attend the appointment to be told they do not have any vaccines and he doesn't have an appt he proved the appointment and they reply was well we haven't got any and you need to book online The pharmacy should ensure all appointments booked online have sufficient vaccines to accommodate the online bookings a formal complaint is going to be made regarding this pharmacy as the are not people friendly or care about the patient especially when they are high risk and vulnerable the lady was not even bothered about the booking on the mobile my husband was just an inconvenience
Dec 13th, 2022

Never able to get anyone on the phone, prescription is very rarely ready
Dec 2nd, 2022

Fantastic company to work for and all the staff are very helpful, polite and hardworking.
Nov 28th, 2022

Worst Chemist ive ever been too or tried to use. Staff are ignorant, rude and they never answer the phone. Tried twice to have my covid booster jab there and twice they have cancelled. What a joke chemist, wont be using again.
Nov 11th, 2022