VapeHQ

Love it
Oct 31st, 2022

I was extremely disappointed with my VapeHQ experience. I went in because I purchased a battery in late October, less than 3 months later, the battery has become faulty. I was then told that it was out of warranty by 2 days. I queried the warranty as previously I had been told 12 months and the colleague said it was 3 months for batteries and that other people in the store had been giving out incorrect information on warranties and this is a common thing with franchise stores. I was then told that 3 months is roughly the average time you can expect a battery to last, when every other battery I've had has lasted a good 18 months! I was then also told it could be because I was charging the battery via the Vape and not using an external battery charger, which is the incorrect way to charge the battery. I just genuinely felt like I was being fobbed off and did not feel like a valued customer at all. I will not be returning to VapeHQ after this experience.
Apr 11th, 2022

Listened to what I needed and they really helped. Xx
Oct 27th, 2021

Fantastic little shop, great selection of Eliquids and devices and very helpful with there knowledge of vaping
Aug 27th, 2021

First time shopping at this Vape HQ location as my device had became faulty, the member of staff went out of his way to find a copy of the original receipt on the till so he could make the exchange for a fresh device, definitely will be recommending to friends around the area
Jun 21st, 2021