Enterprise Car & Van Hire - Newark-on-Trent

Other enterprise depots should be trained at Newark depot because service was excellent, polite, professional, we picked up a Ford 9 seater. It was immaculate, off we go super drive fuel economy good returned a week later, all good van inspected deposit returned. Can't rate Newark depot highly enough. Thank you once again. Oh and we could take our 2 dogs as well.
Apr 29th, 2023

only put 1 star on as you cant put zero stars. Worst company i have ever dealt with. Avoid at all costs.
Apr 23rd, 2023

Have hired a car multiple times with Enterprise - always a good experience + good service
Apr 9th, 2023

Avoid! Several issues with the service from enterprise Newark: 1) car was booked to be picked up at 17:00. We arrived at 16:50 but were then made to wait for 45 minutes until 17:35 to get the car. They then had to do a rush valet in front of us, including topping up the screen wash under the bonnet. 2) When we got the car home the car alarm kept going off every time we locked the vehicle. We phone enterprise Newark but they were now closed after 30 mins on the phone to the 24hr call centre we were told the AA would come out some time between 18:00-22:00. We then had to wait in all evening and cancel our plans 3) POOR SAFETY! When the AA eventually turned up at 21:40 the fault was found to be that the bonnet wasnt properly closed, following then topping up the screen wash. The AA bloke said this was extremely dangerous as they had seen multiple very bad accidents when bonnets had flung open after not being closed properly. Even resulting in death! So in summary, poor service but most importantly poor care and due regard for safety. The Mrs had the car for long motorway drives and due to their lack of care could have had an accident due to the only part closed bonnet! Avoid like the plague!!!
Mar 5th, 2023

Great service from the team in Newark. Quick and great communication, will definitely rent here again!
Mar 5th, 2023