The Farndon Unit | Elysium Healthcare

our daughter was admitted to the aster ward for rehabilitation and therapy. I'm afraid this was certainly not the right place for her . She deteriorated while there and we had to get her moved . She was so distressed while there at what was going on .Thankfully now she's in a better place to support her
Mar 18th, 2023

Don't help people and like to hurt them
Oct 31st, 2022

Aster unit really needs to improve . The care there is very poor . The ward is run solely by a ward manager . no deputy manager or Head of care . The only people that get at least some support on here are those that self harm the rest get pushed aside . There is very little structure to the ward . very few permanent staff majority are agency some who have very limited experience in mental health . nurses ignore patients requests . patients bullying other patients . The ward is tiny with no theraputic rooms . The noise level of distressed patients doors banging . Agency nursed getting medications wrong and running out and not reordering quick enough . it's a sad place to be with patients stuck there for a long time seeing little improvement then being moved elsewhere .the food was poor but the staff were fed while patients weren't able to have there dietary needs met . if you or your care team are thinking of moving here I would suggest looking around first . One positive is the consultant is very nice and gives patients time but she seems oblivious to what goes on other ward
Mar 29th, 2023

The aster ward . Well what can I say . This is a really badly managed ward . Being here has had a real negate affect on me and halted my recovery . for patients who are high risk to self harm and need high observations there needs get met to some degree , anyone else just gets left aside. There are no female nurses , hardly any permanent staff majority are agency . most not English and cannot even string a sentence together . the ward is crammed with no rooms to go I except your bedroom . the living space is in the corridor . every night there was a different agency nurse . my medication was missed got wrong ( I am bipolar ) I spent my time in bed begging my care team to move me which thankfully they did . there is no privacy , space and you completely lose your dignity . the care was so inconsistent. the noise was horrendous from patients who couldn't seem to be managed . I've been in several hospitals and this is by far the worst . and to think my care team were paying thousands for my care . I've never had to complain before . even my parents had to complain . if you want a theraputic enviroment to recover and you don't want to deteriorateavoid . and this is not rehab as stated on website it is a ward for bpd who are high risk to themselves and need high obs . I did feel for alot of them. stuck there for years making no progress . it was sad to see. something needs to be done about this place . I'm really sad to leave this review
Feb 24th, 2023

Farndon Unit is the worst Addmission I have been to , I spent 5 year there from the receptionist who is meant to represent the whole hospital, you get a very cold unwelcoming, reception and that just represents the whole whole hospital attitude from the long standing receptionist. The nurse staff and Hca have no respect for the service users, if your face fits the basic care will be delivered to you and if your face does not fit you will be ignored for day, your small basic request will not be met and if it depending on the nursing how they feel they will acknowledge you or the will walk pass you as if you do not exist. The violence on farndon unit is so high it is meant to be a low secure unit , I question myself which manager go make the assessment and accept them on farndon unit, firstly women like me escape violence and tryed to address at farndon unit but found myself getting brutally physically attacked ie punched in the head, hair pulled, dragged on the floor and kicked in the head living over my shoulder in fear that place traumatised me more than I was before I got addmitted there and I still live with that trauma. The who place is not well lead and show no care and empathy it is worth than a prison. Fardon strips you of every thing and become nothing you loose you skills, your identity, your capabilities of what you were able to do at farndon unit I became nothing and that not because I was lazy or so that because the nursing team broke me mentally physically and the violence on the ward crushed me completely to the point that I was actually prepared to leaves farndon unit in a box. Well I must say Thankyou to my pycycologist for her hard work and time she invested in me and I held on to her good work to get out off that hell whole. My whole experience at farndon unit was traumatizing, majority of staff have no respect for service user and they property but I will continue to fight for my rights.
Oct 27th, 2020