Tracy Nails New Cross

First and LAST time!! Customer service is awful. Every was Rushed they was talking about us amongst themselves. I told the man doing my feet that he missed apart of my foot and he was trying to dismiss what i was saying. If i didnt push for it to get sorted it would have been left. The older lady was sweet however she cut my partners foot. Absolute joke! Very disappointed. Service: Pedicure
Apr 29th, 2023

Apr 1st, 2023

I have been to this salon numerous times as it is local and used to offer student discount. They have gone really down hill recently. The staff are extremely rude and unwelcoming. The shop is dirty and cold. I got a service where they wanted 35 but the design was not identical so I only paid 31. 2 days later all my nails have chipped and the company does not want to take accountability. Avoid at all costs! Council will soon close down I imagine. Service: Acrylic nails
Mar 30th, 2023

Lovely staff, but the price far exceeds the value. Prices are very competitive with surrounding salons that are far better. This place is dirty, covered in dust and clutter. Its hard to relax in such a mess. The prices online are outdated. I was charged 25 more than the online prices, which is outrageous. During my pedicure they cut my foot open by accident. No apology, just a cotton ball drenched in acetone directly into the wound- so painful! Manicure didnt look at all how I wanted but I just wanted to get out of there. They really need to make improvements to be in the same league as others in the area.
Mar 8th, 2023

Worst nail place. I have been going for a while now and its getting worse and worse. Overpriced. Nail techs dont care about the standards for the nail art. Wont be returning again. Very disappointed.
Feb 17th, 2023