New Cross Gate Argos in Sainsbury's

Always amazing service from Argos Customer Service Team today especially from Nile and Anna fast service very helpful allowed me to test my product before I left superb cannot recommend enough thank you for the great service #JODY aServiceAngel
Feb 3rd, 2023

Wish i could do 0!! went in at 11:00 today Went in to return an item, 3 ladies were having a gossip, giggling and talking loudly about their xmas/new year break. I approached Rujina, before i could speak she asked me to wait - no reason given. They carried on talking then Rujina headed to the back of the store. 10 mins later I asked Althia to check how long her colleague would be as i had been waiting a while already, she walked to the back where i heard giggling and told me Rujina would be "another minute or so". I told her that wasn't good enough because I didn't even know why I was waiting! especially when there were other staff members available!!! Rujina then came back with crumbs around her mouth and clothes, took my item and started to walk away. I asked her where she was going, what was going on as there was no communication from her and she said she needed to compare the item. I explained I wasn't trying to impede her from doing her job but i needed to be informed of what was happening as I had already been made to wait 15 mins for no apparent reason. Rujina turned around, slammed he item in front of me and told me to go somewhere else. I said i didn't want to be served by her anymore and wished for one of the other staff members to aid me instead. Maria looked at me and told me to get out of the store because no one there would serve me. i walked away
Jan 25th, 2023

Ordered a drinks trolley online and collected it this morning. Brought it home, only to discover that it was missing three screws and was scratched. I now have to schlep back to the store to get a refund. As I really needed a drinks trolley today, I ordered again a different trolley which was apparently ready for collection straight away from the Old Kent Road store. Paid online and then the site told me it is ready for collection the next day!! I phoned up, customer service were about as useful as a chocolate teapot. They have emailed me to say that they will refund my money but it takes up to seven days! So they not only screw up on two orders, they then keep hold of my money! This is why Amazon is taking over. P*ss poor customer service from the traditional retailers.
Jan 1st, 2023

Big sainsburys
Apr 8th, 2022

If I could give 0 stars I would. Firstly I went to collect the item which online it said it was in stock and on my arrival unfortunately the item wasn't. Then when I did go to get it the next day a customer pushed in front of me and the member of staff just didn't nothing about it. Then when I got my item and tried to use it at home it didn't work. I tried to resolve this online however they told me I had to go back into the store. I am disabled and at this time I am unable to do so and its as if the company doesn't care. I won't be shopping here ever again after my whole adult life of shopping at argos. I've never felt so upset and appalled by lack of care and professionalism as I have with the company and especially at that particular area. This company is not disability friendly. Absolutely appalling. Also what a waist of 70pound.
Oct 29th, 2022