Addington Medical Practice

Abrupt customer service, not helpful, rude on the phone. The whole doctor practice both headley and parkway! Dont receive call backs, appointments cancelled within hours before the arranged time, appointments booked with the wrong nurse or doctor so are unable to follow through with the appointment as they dont do certain things such as, jabs etc but why book me in with them, Any prescriptions ordered I put down my local pharmacy and they always go to another one get the same problem over and over again. These are my local doctors which do not make me feel reassured and I dread having to call them! To many problems! Sort it out!
Feb 28th, 2023

Jan 13th, 2023

Excellent service , but especially the receptionist lady who is pregnant( unfortunately I dont know her name ) she is kind, considerate and most importantly really cares about the patients. Update on the 21/12/22 Today I visited the practice and I get like I wanted to give a comment on my experience: Dr Lavan Baskaran! Is the best doctor I have ever seen in the United Kingdom! He is very professional and very very knowledgeable! He encouraged me to ask questions and he really wanted to know more about my medical condition. He is extremely helpful and a good listener. I felt really at ease and was treated with dignity and respect
Dec 12th, 2022

All they ever say haven't got any appointment phone 111
Nov 4th, 2022

have been with this surgery all my life. can always get an apt if needed and all the staff are really helpful. The drs even text messages to follow you up which is a really nice personal touch. wouldnt change them
Mar 8th, 2022