Diamond Resorts International

Jun 24th, 2022

Dec 7th, 2021

We returned yesterday from a fantastic two week holiday at the Diamond Beach resort. We was a family party of 13 including children and we all thoroughly enjoyed spending Christmas in the sun. From the moment we arrived the service we received from the reception staff was excellent Salah (The manager) Mohammed, Mariam & Wahleed accommodated our needs fully. Nothing was too much for them. They did everything to ensure that our stay was a pleasant one. The reception staff regularly went to the beach or to the pool to ask if we are enjoying our stay and if they can make any improvements. We made use of the facilities kids club, entertainment night, salon - spa, Zumba, salsa & yoga. We dined at the Mongolian, Indian, Egyptian, Italian. My husband and niece celebrated their birthday and Mariam organised a cake for them which made their day even more special. The Jewel restaurant had so much variety of food that we was spoilt for choice. The manager Mohammed would make a point of coming to ask if there was anything we wanted, or anything they could do. All the staff in the restaurant was helpful and had great customer service skills including Gamal who served our table, Mohammed (Egg chef) Shaggy (drinks man) Hand & Ibrahim. When you ask for anything they would reply it is my pleasure. Thanks to Jasmin & Ashraf in the beauty salon, who arranged our massages and facials and to Abdul who always left beautiful swans & elephants made out of towels on our beds. Thanks to Saeed who always looked after us in the pool area & Mustafa for organising a private boat for us to enjoy diving and snorkelling - a day we will never forget. In summary this holiday was the 1st since Covid started was excellent everything we could have wished for. We are now planning our welcome home trip in December 2022. Thank you and keep up the good work.
Aug 9th, 2021

Jun 12th, 2021

Jun 30th, 2020