R J Sutton Engineering Ltd

I would never recommend this place to anyone they rip you off by saying they have done the work which they haven't over priced has well my partner said they were good I was unsure has not comeing from this area I took the car back to my home town of Milton Keynes for the cars next MOT to be done they falled on the same spring that the garage had supposed charged for when I asked the MOT inspector if it's been changed he said no way it was still the same broken spring has my partner was loyal to the garage she put next car in for a service and yet again over charged for a service and 300 pounds and the car had not been done for the work they are shocking avoid at all cost I would trust them to even put oil on a push bike chain
Apr 22nd, 2023

Same good service thank you They go a bit further to help you.
Sep 19th, 2022

Always a pleasure having my car serviced here .
Apr 17th, 2022

Excellent service as always
Mar 4th, 2022

If I could give no starts I would. This garage was highly recommend but sadly I can't and wont be recommended them. I went in and asked how much it would cost to fit new suspension shocks and springs to my landrover and was told that they charge 35 pounds an hour. Being an engineer my self I know how long this should ruffly take and was also quoted by another garage for no more than 8 hours. I was extremely surprised when I received a bill for 40 an hour at 12.75 hours they also ended up replacing a brake line that they damaged while putting on new brake lines I provided them. When I finally received my bill from Sutton's I rang to question it and was told that she to thought it was high and had questioned it with the boss who had said to charge me 36 an hour. When I asked why this was the case I was only then told that it's not 35 and hour but actually 40 and made to feel like this was my mistake.. and that they had dropped it to 36 for me except that's actually a 1 more than I was told. I was then told I would be called back the next morning to sort things out. On the fourth day after this call I rang back as I had heard nothing from them. I was then told my the Boss that there actually rate was 34 an hour not 35 and it was 40 when you supply your own parts. He then went on to tell me that he pays the office girls from the mark up on parts and as I had no parts that they charge more. He told me it's like a restaurant in that if you bring your own food you get charged more??????? He then proceeded to throw one of the women in the office under the bus saying she had said the wrong thing as she was new.. He basically said hard luck it is what it is and I have to pay. So not only have they miss informed me about the cost when I asked them to do the work. But they have then still charged me more. They then took extremely long time doing the job and had no way of explaining it out than saying oooo it's a landrover and we had to heat some bolts. They have done a good job on my car and the work carried out is good but the fact that they even questioned the cost of the bill in there words shows that something is not right here. I would not recommend this place and I suggest that should you get them to do work you get a quote in righting from them before they just make some stuff up.
Mar 29th, 2022