R J Sutton Engineering Ltd

Hours
Chamber Rating
-
Steven Rawson
Apr 22nd, 2023 -
Paul G
Sep 19th, 2022 -
glen263
Apr 17th, 2022 -
Katherine Smith
Mar 4th, 2022 -
Tom Curtis
Mar 29th, 2022
Contact Info
- (178) 078-2577
Questions & Answers
Q What is the phone number for R J Sutton Engineering Ltd?
A The phone number for R J Sutton Engineering Ltd is: (178) 078-2577.
Q Where is R J Sutton Engineering Ltd located?
A R J Sutton Engineering Ltd is located at Apethorpe Rd, Nassington, eng PE8 6QT
Q What is the internet address for R J Sutton Engineering Ltd?
A The website (URL) for R J Sutton Engineering Ltd is: http://www.suttonengineering.com/
Q What days are R J Sutton Engineering Ltd open?
A R J Sutton Engineering Ltd is open:
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Q How is R J Sutton Engineering Ltd rated?
A R J Sutton Engineering Ltd has a 4.8 Star Rating from 25 reviewers.
Hours
Ratings and Reviews
R J Sutton Engineering Ltd
Overall Rating
Overall Rating
( 25 Reviews )
Steven Rawson on Google

Paul G on Google
They go a bit further to help you.

glen263 on Google

Katherine Smith on Google

Tom Curtis on Google
I went in and asked how much it would cost to fit new suspension shocks and springs to my landrover and was told that they charge 35 pounds an hour. Being an engineer my self I know how long this should ruffly take and was also quoted by another garage for no more than 8 hours. I was extremely surprised when I received a bill for 40 an hour at 12.75 hours they also ended up replacing a brake line that they damaged while putting on new brake lines I provided them. When I finally received my bill from Sutton's I rang to question it and was told that she to thought it was high and had questioned it with the boss who had said to charge me 36 an hour. When I asked why this was the case I was only then told that it's not 35 and hour but actually 40 and made to feel like this was my mistake.. and that they had dropped it to 36 for me except that's actually a 1 more than I was told. I was then told I would be called back the next morning to sort things out. On the fourth day after this call I rang back as I had heard nothing from them.
I was then told my the Boss that there actually rate was 34 an hour not 35 and it was 40 when you supply your own parts. He then went on to tell me that he pays the office girls from the mark up on parts and as I had no parts that they charge more. He told me it's like a restaurant in that if you bring your own food you get charged more???????
He then proceeded to throw one of the women in the office under the bus saying she had said the wrong thing as she was new..
He basically said hard luck it is what it is and I have to pay.
So not only have they miss informed me about the cost when I asked them to do the work.
But they have then still charged me more. They then took extremely long time doing the job and had no way of explaining it out than saying oooo it's a landrover and we had to heat some bolts. They have done a good job on my car and the work carried out is good but the fact that they even questioned the cost of the bill in there words shows that something is not right here.
I would not recommend this place and I suggest that should you get them to do work you get a quote in righting from them before they just make some stuff up.