NatWest

Regular Tramps outside, dirty windows, dirty covid screens inside, rudest staff you could ever meet in a Bank. Disappointing living in Nantwich to bank here. Arranging changing Banks asap. Hopeless customer service.Dreadful
Sep 29th, 2022

The most incompetent staff, rude, unprofessional and ridiculous customer service ever seen in 53 years. 50 minutes spent having a debate infront of other customers, no privacy. One cashier chit chatting to a customer about their holiday, flooring and carpets whilst a queue formed to the door. Dirty screens unhygenic and arrogant unprofessional Manager. Upset my 78 year old Mother causing us to travel to Congleton to do what this branch was incapable of doing. Will never visit this appauling branch and preparing to swap the account to another Bank!
Sep 26th, 2022

The worst branch I have visited. I regret banking with Natwest, but not for much longer. Just read other reviews, says it all, especially their Branch Manager.
Sep 22nd, 2022

Not been there for a while and as I go to work Monday to Friday I only get chance to go in on Saturdays. Just been to find they are now closed on Saturdays! Absolutely fantastic now I will have to take time off work to go to the bank. What's gone wrong with the world? Bring back Saturday opening and give the staff there jobs back. This is of no use to the working people that use banks
Jun 15th, 2022

No option to leave no stars! Queued for 30 minutes. Staff rude and unhelpful also watched a dog being fed through the window slobber on counter dont care about hygiene. Gladly mum will be closing hey account and going to Halifax
May 5th, 2022